Job Description

Position:

Part-Time Receptionist

Location:

In-Person, Coeur d'Alene, Idaho

Compensation:

$17-$20/hour (DOE)

Schedule:

Schedule:

Flexible 3 days per week, 15-20 hours/week (with potential for growth)

About Psych Collective

At

Psych Collective

, we believe in the power of connection, compassion, and curiosity. Our therapy practice is home to a team of dedicated clinicians who serve the North Idaho community with integrity, warmth, and professionalism. We are grounded in the belief that healing happens in relationship--both within therapy and within the culture of our team.

We're expanding and looking for a

Receptionist

who is detail-oriented, relational, and passionate about supporting both clients and clinicians in a meaningful way.

What You'll Do

As the first point of contact for our clients, you'll help create a calm and welcoming environment that reflects our mission and values.
Your responsibilities will include:

Greeting clients and ensuring they feel welcomed and cared for Managing phone calls, voicemails, and emails with professionalism and compassion Scheduling and confirming appointments using our EHR system (SimplePractice experience a plus) Supporting clinicians with administrative tasks and office coordination Maintaining office organization and cleanliness Assisting with light social media support or client communication projects Handling sensitive client information with confidentiality and integrity
Who You Are

You are someone who thrives in a supportive environment and values genuine human connection. You bring a blend of empathy, organization, and initiative.

Qualifications:

Strong interpersonal and communication skills Detail-oriented with excellent organizational habits Comfort with technology and scheduling software Ability to multitask and remain grounded under pressure Previous experience in a therapy, medical, or wellness office preferred Passion for mental health and a growth-oriented mindset

Why You'll Love Working Here

Supportive, compassionate team culture Opportunities for professional growth and development Meaningful work that contributes to the mental health and well-being of our community A beautiful, calm office space designed for both clients and staff to feel at ease
Job Type: Part-time

Pay: $15.00 - $21.00 per hour

Expected hours: 15 - 20 per week

Benefits:

401(k) 401(k) matching Flexible schedule Paid time off Retirement plan
Experience:

administrative or front desk: 1 year (Preferred)
Work Location: In person