Job Description

This is a great job for students or those looking to supplement their income. The shift is four and a half hours, Monday through Friday, with a chance to make a difference in your community. The Salvation Army serves the less fortunate in the Valley of the Sun, and is a great place to work. Come join our team and be part of Doing the Most Good! COMPANY NAME: The Salvation Army Southwest Divisional Headquarters CITY/STATE: Phoenix, AZ STATUS/SCHEDULE: Part Time MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. QUALIFICATIONS:

• High School Diploma or GED Equivalent required
• Must be able to efficiently and politely handle incoming calls
• Must be computer literate in MS Office products
• Ability to maintain composure in stressful situations
• Must have the ability to work with the public and be a representative of The Salvation Army\xe2\x80\x99s image to the community
• Ability to work with diverse populations with poise and professionalism
• Must be able to pass a criminal background check

JOB DUTIES:

• Answer incoming calls and direct them to the appropriate department/employee
• Take messages for employees at the Herberger Campus and relay them via telephone or e-mail to the appropriate department in a timely fashion
• Receive deliveries and notify recipients of pick-up hours
• Courteously greet and direct visitors to the appropriate department or scheduled meeting room(s)
• Ensure that all guests are signed in, sign out, and are announced to the department before they are given access to visit
• Notify supervisor of any guests that remain in the building to maintain facility and staff safety
• Issue, track, and manage temporary badges for visitors and vendors
• Responsible for assuring that the phone system is placed in night mode when the front desk is unattended
• Prepare and place signage on doors when the building is closed at unscheduled times
• Process all UPS/FedEx incoming and outgoing packages, including paging the driver when urgent overnight deliveries need to be picked up
• Process return to sender mail
• Monitor security cameras and security door/gate access for DHQ building 1 and report issues to supervisor
• Manage access to maintenance vendors and open gates remotely as directed
• Other responsibilities as assigned, as they relate to the position of receptionist

PHYSICAL REQUIREMENTS: Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 40 pounds, and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor\xe2\x80\x99s legal duty to furnish information. 41 CFR 60-1.35(c)