Job Description

POSITION: Receptionist About RES Renewable Energy Services(RES) is passionate about the benefits of solar power and committed to its safe, reliable, and artful use on Hawaii Island today and for generations to come. RES services residential and commercial customers on the island of Hawaii for both on and off-grid applications and also has a service business line that services any solar owner, whether the solar was installed by RES or not. This position provides an excellent opportunity for someone looking to make a career in the growing solar industry. RES provides a unique opportunity to join a local solar company in one of the largest growing solar markets in the US. Qualifications (Required) \xe2\x97\x8f High school diploma (or equivalent)
\xe2\x97\x8f Direct customer service experience and/or experience talking on the phone with customers
\xe2\x97\x8f Intermediate computer skills (Spreadsheets, CRM/databases, Google platform, email)
\xe2\x97\x8f Excellent phone etiquette
\xe2\x97\x8f Customer service skills
\xe2\x97\x8f Reliable and punctual to work
\xe2\x97\x8f Excellent written and verbal communication skills
\xe2\x97\x8f Team player
\xe2\x97\x8f Detail oriented
\xe2\x97\x8f Can-do attitude
\xe2\x97\x8f Ability to stay calm under pressure
\xe2\x97\x8f 1 year receptionist/administrative experience Qualifications(Preferred) \xe2\x97\x8f Previous industry experience
\xe2\x97\x8f Experience managing electronic databases and customer information
\xe2\x97\x8f Technical aptitude Primary Job Duties
\xe2\x97\x8f Greet customers/walk-ins
\xe2\x97\x8f Answer phones and field incoming calls
\xe2\x97\x8f Input customer contact information
\xe2\x97\x8f Generate service tickets
\xe2\x97\x8f Schedule installation jobs
\xe2\x97\x8f Generate leads
\xe2\x97\x8f Scan receipts to hand off accounting department
\xe2\x97\x8f Upload and file installation + field photos in Dropbox
\xe2\x97\x8f Create job site packets
\xe2\x97\x8f Creating online monitoring accounts and sending details to customers
\xe2\x97\x8f Receive and sort mail and deliveries
\xe2\x97\x8f Other administrative tasks as needed Terms \xe2\x97\x8f Full time
\xe2\x97\x8f Based out of our office in Honokaa, HI
\xe2\x97\x8f M-F 8am - 4:30pm
\xe2\x97\x8f Starting pay: $17-$22.50/hr commensurate with experience Benefits \xe2\x97\x8f Semi-Annual Profit-sharing Bonuses
\xe2\x97\x8f Insurance Coverage
\xe2\x97\x8f Competitive pay
\xe2\x97\x8f 401K Matching
\xe2\x97\x8f Holidays, Paid Time Off (PTO)
\xe2\x97\x8f 8hrs / qtr paid for career growth education *waiting period may apply How to apply Qualified candidates should submit their resume and cover letter highlighting their interest and qualification through Indeed. If you are passionate about renewable energy, energy-related technology, and making an impact for the better, apply today! RES is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment. Job Type: Full-time Pay: $17.00 - $22.50 per hour Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Honokaa, HI 96727: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

• Health insurance