Job Description

Are you passionate about helping people? Can you imagine going to work every day knowing that your clients will be the better for it, as well as the world? You will have a crucial role as the first point of contact for potential clients, hearing their needs and putting them at ease as they start their legal journey with us! A successful Intake Specialist will have the right skills and empathy, as well as the ability to investigate information. If you are looking for an exciting career with meaningful responsibility, we want YOU! As part of your duties as an Intake Specialist, you will play a key role in creating memorable client experiences that are both rewarding and empowering. You\'ll also perform administrative tasks and provide top-notch customer service for our prospective clients seeking legal help during their most challenging moments. We are looking for a team player. Our firm\xe2\x80\x99s environment is a culture that supports and helps each other. Thorough training and on-the-job experience are provided for all details and routines of the job. We will provide a supportive, stable work environment to help you meet your goals. We recognize and reward work done well! You may be a good fit for our team if you:

• Love to work within established systems, standards, and procedures
• Involve others in the decision-making process
• Thrive in a cooperative, collaborative atmosphere
• Are friendly, at ease with others, and a good listener
• Maintain positive relationships and are team-oriented
• Respond positively to feedback and quality control

Compensation: $16 - $20 hourly + bonuses Responsibilities:

• Provide kind, courteous communication while receiving visitors to our office
• Provide excellent customer service while answering, screening, and forwarding incoming phone calls
• Manage the calendar system to schedule and confirm appointments via phone, email, and text
• Receive, sort, and process daily mail
• Manage intake of potential clients with attention to detail for information while providing empathetic communication skills
• Maintain reception area and set up the conference room for meetings, depositions, and potential client consultations
• Provide efficiency in other clerical receptionist duties such as filing, photocopying, scanning, and faxing

Qualifications:

• Ideal candidates are professional and courteous with a positive attitude
• Proven prior work experience as a receptionist, front office representative, or similar role
• Proficiency in Microsoft Office Suite 365 and hands-on experience with office equipment (multi-line phone system, desktop computer, fax machines, scanner/printer)
• Excellent organizational skills with the ability to multitask and manage time appropriately
• Outstanding written and verbal communication skills
• Ability to be resourceful and proactive
• Minimum High school degree required
• A patient and consistent approach to maintaining established standards, guidelines, and procedures
• An unhurried, methodical, step-by-step approach to well-defined, repetitive routines
• Ability to investigate information with empathy and a positive attitude
• Desire to be a team player - connecting with and supporting others

About Company
Kirsch Daskas Law Group is a boutique criminal defense firm representing adults and juveniles accused of crimes or at risk of losing their liberty or children across the state of Michigan. Our attorneys specialize in client-centered representation using a multi-disciplinary approach to accomplish our clients\xe2\x80\x99 personalized goals. We zealously represent the falsely accused to prevent wrongful convictions and protect innocence. Founded in 1995, experience, integrity, and the courage to protect our client\xe2\x80\x99s rights and ensure justice for the best results is our challenge. https://www.kdlawgroup.com