Job Description

Put your excellent customer service skills to work at Snell & Wilmer, one of the largest and most prestigious law firms in the Western United States. We currently have an opening for a Receptionist and Hospitality role in our Phoenix office. The hours for this position are Monday through Friday 7:00am to 4:00pm and must be open to working during business hours of 7am-6pm Monday - Friday as needed. If you enjoy working in a friendly, fast-paced environment, with the ability to handle day-to-day work challenges while adjusting to multiple demands and priorities, then this may be your next opportunity! Position responsibilities include, but are not limited to the following:

• Answer all phone calls promptly and courteously and take accurate and complete messages
• Assist visitors and announce their arrival by immediately notifying appropriate personnel
• Escort or direct visitors and clients to conference rooms as appropriate
• Interacts with visitors in a polite, friendly and professional manner
• Monitor visitors and vendors for security purposes and understand security procedures
• Maintain conference rooms and administration calendars
• Assist Attorneys with various tasks, i.e. outside reservations and scheduling couriers
• Deal professionally with both internal and external clients on all levels
• Maintain confidentiality and demonstrate mature behavior and judgment in dealing with delicate situations
• Professionally arranges and provides food service for various meetings
• Cleans and sets up conference rooms based upon a daily schedule of events
• Keeps all kitchens, refrigerators, and coffee tables clean and filled
• Assists with administrative tasks, as needed
• Represent the Firm\xe2\x80\x99s professional image by maintaining a neat and organized appearance at the reception desk and surrounding areas
• Assist in supplies and catering ordering, setup, and clean up
• Multitask and prioritize as necessary to meet office needs

Experience and Qualifications:

• At least 1 year experience in customer service
• Must have a professional appearance, enthusiastic attitude, and clear and courteous telephone voice
• Communicate clearly, tactfully, and professionally with all lawyers, other employees and visitors to the office
• Basic computer skills and Microsoft Office Suite (Outlook, Word and Excel)
• Excellent time management skills with a proven ability to meet deadlines
• Must be able to effectively solve problems
• Position may be physical at times and requires walking with a food cart, bending, lifting, and standing and ability to lift/carry up to 50 pounds

Snell & Wilmer offers a competitive performance-based compensation and a generous benefits package starting on your first day. The benefits package includes medical, dental, vision, disability, life insurance, 401K/profit sharing, paid holidays, tuition reimbursement, paid time off including vacation time, personal time, and sick time where appropriate. Snell & Wilmer values the principles of Diversity, Equity, and Inclusion. Be Seen, Be Heard, Be Valued, Belong. Snell & Wilmer is an Equal Employment Opportunity employer.