Job Description

Team Kelli Lang RE/MAX Gateway is looking for a Sales Manager & Administrative Support professional to join us full-time in our Anacortes office. This role is perfect for someone who loves keeping things organized, helping people stay on track, and building smooth systems that keep everything running efficiently. You'll be the backbone of our daily operations--supporting our agents, assisting our admin team, and helping clients experience five-star service every step of the way. We're looking for someone who thrives in a fast-paced, team environment and brings a positive, proactive energy to every task. In-office position only Monday-Friday, full-time Location: Anacortes, WA Responsibilities: Agent & Sales Support o Act as the go-to resource for our sales team--managing schedules, client follow-ups, and active pipelines. o Track team production dashboards and weekly KPIs, ensuring timely updates, accountability, and momentum. o Assist with onboarding new agents, coordinating team trainings, and keeping internal communications flowing smoothly. o Identify and remove roadblocks, refine systems, and create efficient workflows so agents can stay focused on serving clients and closing deals. Office & Operations Support o Greet clients and visitors with professionalism, warmth, and genuine care. o Manage phones, office supplies, and day-to-day office operations to keep things running seamlessly. o Maintain organized digital and physical files for listings, transactions, and team activity. o Jump in on special projects, events, and admin needs--supporting wherever you're needed most. Qualifications: o Previous experience in real estate administration, project management, or a related field is a strong plus. o Exceptionally organized with the ability to juggle multiple priorities in a fast-paced environment. o Excellent written and verbal communication skills--confident on the phone and comfortable with client follow-ups. o Tech-savvy and proficient with MLS platforms, CRM systems, and Google Workspace tools. o Service-driven mindset--you take pride in anticipating needs, solving problems, and supporting others with care. o A collaborative team player with a positive, can-do attitude who's eager to learn and grow. o Dependable in-office presence, Monday through Friday. o Detail-oriented and deadline-driven, with a commitment to accuracy and consistency. o Professional, discreet, and trustworthy when handling confidential information and client communications. About Company: At Team Kelli Lang RE/MAX Gateway, we believe that a team will always outperform an individual. We're proud to serve clients across the Skagit Valley and Whidbey Island with grit, grace, and a little bit of fun. You'll be part of a hardworking, high-energy group that celebrates wins and makes every move feel seamless and stress-free for clients.

Skills Required