Job Description

Description of Work

This position serves as an administrative assistant for the Sandhills CDSA located in our Business office. This position will perform such duties as creating purchase orders, researching purchase options under state contract, managing motor fleet cars, providing customer service support, answering the phone, and working in collaboration with multiple individuals in a variety of positions within the Sandhills CDSA. This position will interact with parents, other professional and business personal, as well as medical and specialized therapists both in person and by phone. In addition, this position involves a variety of administrative functions such as maintaining motor fleet vehicles and day to day operations within the office through inventory and maintenance requests.

About the Division of Child and Family Well-Being (DCFW) and the Early Intervention Branch:
This division works to ensure that North Carolina\'s children grow up safe, healthy and thriving in nurturing and resilient families and communities. It brings together complementary programs from the Divisions of Public Health, Mental Health, and Social Services to maximize services and outcomes for children and their families, including nutrition programs (SNAP, WIC and Child and Adult Care Food Program), health and prevention services for children and youth, children\'s behavioral health services, and early intervention programs.

The North Carolina Early Intervention Branch (NCEI) is a part of the N.C. Division of Public Health. It is the lead agency for the N.C. Infant-Toddler Program (ITP). The Infant-Toddler Program provides supports and services for families and their children, birth to three who have special needs. Research shows that this time period is critical. It offers a window of opportunity to make a positive difference in how a child develops and learns. Children\'s Developmental Services Agencies (CDSAs) across North Carolina work with local service providers to help families help their children succeed.

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:

• Working knowledge of Windows and Microsoft office software to include an extensive working knowledge of Microsoft Word and Excel.
• Must be able to multi-task in a busy office environment and work effectively with a diverse population.
• Must have superior customer service skills, be able to interact and communicate with the public, providers, and professionals, have the ability to work with people with courtesy and tact in performing public contact duties that may be sensitive in nature, and have good telephone etiquette.
• Attention to detail, ability to prioritize and organizational skills are essential to this position.
• Significant experience with office or work unit procedures, methods and practices; skill in organizing work flow and coordinating activities needed.
• Must have experience with record keeping.
• Must have ability to resolve problems independently and request appropriate supervisory guidance when appropriate.
• Must have demonstrated knowledge of HIPAA and confidentiality regulations.
• Excellent data entry skills and accuracy and attention to detail required.

Management Preferences:

• Experience with NC Infant-Toddler program.
• Experience with purchase orders.
• Bilingual in Spanish.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an \xe2\x80\x9cequivalent combination of education and experience.\xe2\x80\x9d If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence. Pre-Employment criminal background checks are required for some positions.

Division of Public Health (DPH) main locations, including their grounds, are tobacco-free as outlined in the Tobacco-free Campus Policy. All tobacco products, including e-cigarettes, e-hookahs, \xe2\x80\x9cvape products\xe2\x80\x9d and all smokeless tobacco products, may not be used in the indicated areas. For more information, please see the policy and FAQ posted here:

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR, 919-707-5450.

Please refer to the link below for additional information:

NOTE: For temporary, contract or other supplemental staffing appointments:
There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

State of North Carolina