Job Description

Description

The Public Information Officer works under the direction of the City Manager to plan, develop, implement, facilitate, and oversee the City\'s information and media platforms. Providing staff support to the City Manager, City Council, and Departments on city-wide activities and functions; performing analytical and administrative duties pertaining to public outreach and communications; promoting City services and providing related information; and performing other related duties as assigned.

Examples of Duties

Representative Duties

Assists with the promotion of City services and programs to internal and external audiences; assists with the development and issuance of official City statements for various media platforms; develops and oversees the City\'s various publications; researches compiles, and releases information for public consumption when needed. Supports other City departments with the promotion, publication, graphical, and informational needs of their programs.; Assists with the development, coordination, and implementation of various City events, including Council related events and employee related events; Provides support to the City Manager and City Council in preparing various communications and information releases, including official comments, documents, and presentation items when permissible; Monitors and manages all of the City\'s websites, online media platforms, and city\'s cable access channel; assists with the development and implementation of these platforms; continuously writes, updates, edits, proofreads and uploads materials to these platforms; and reports to the appropriate parties inquiries made on all of the City\'s websites and online media platforms; Develops and maintains positive relations with local, regional, and national media outlets; is the City\'s main point of contact for said media outlets; and works in liaison with said media outlets in reporting on pertinent City affairs; Develops and maintains a positive rapport with wide range of civic and community organizations; serves as a City representative and liaison to such groups and organizations; Prepares articles, advertisements, and other products to help promote the City; review and edits all City publications before public dissemination; Participates in the budget process and makes budget forecasts and recommendations for the City\'s communication\'s programming; Administers and maintains the operation and support of various systems, and assists with troubleshooting problems; Prepares and presents reports and presentations on matters pertinent to City Council, City Manager, and various boards, committees, organizations, and community groups; May supervise, train, and evaluate the work of subordinate staff as assigned; Performs other related duties as assigned.

Organizational Responsibilities

Develops and maintains a positive rapport with a wide range of civic and community organizations; serves as a City representative and liaison to such groups and organizations. Monitors and manages the City\'s official websites and online media platforms; assists with the development and implementation of these platforms.

Typical Qualifications

Education and Experience

Graduation from an accredited college or university with a bachelor\'s degree in Communications, Public Relations, Public or Business Administration, Journalism, English, or a closely related field. AND Three (3) years of progressively responsible experience planning, designing, and implementing public relations and communications programs which included the dissemination of information to internal and/or external audiences through various communications media. Examples of qualifying experience include graphic design, web page development, and/or developing and writing materials for use in print and electronic media.

Knowledge and Abilities

Knowledge of Administrative practices and procedures; City department policies and procedures; applicable federal, state, and local laws, rules, and regulations pertaining to the area of assignment; and operational characteristics, services, and activities of assigned program area; Principles and practices of public administration including the organization and operation of municipal government; methods and techniques of data collections, research, and report preparation; and organization and management practices as applied to the analysis and evaluation of programs, policies, and operational needs related to the area of assignment; Correct English usage, spelling, grammar, and punctuation; business letter writing and other document preparation; and modern office methods, procedures, and equipment including the use of a computer, copier, facsimile machine, scanners, calculator, and various computer applications and software packages; Effective public communications, informed practices and media productions; Desktop publishing and related software applications; Copyright laws; Techniques of preparing, producing, and disseminating information to the public, news media, and the community, utilizing all major media of communication; Principles, techniques, and practices of journalism and editing; preparation, composition, layout, and production; Principles and practices of public administration including the organization and operation of municipal government.

Ability to correctly interpret and apply general provisions and regulations related to assigned area in order to analyze problems, identify alternative solutions, project consequences of proposed actions, and provide recommendations to management; Prepare clear and concise technical, administrative, and financial reports including accurate tables, schedule summaries, and other materials in statistical and narrative form; establish and maintain various data collection, record keeping, tracking, filing, and reporting systems; and manage and negotiate contracts and agreements; Make decisions independently and serve as a subject matter expert in one or more areas; communicate clearly and concisely both orally and in writing, which includes using tact and discretion when dealing with the public elected officials, and City staff; and organize and maintain office and specialized files; Establish and maintain an effective working relationship with fellow employees, the public, elected officials and other departments and outside agencies.

Physical Demands and Working Conditions

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. May be required to work weekends and/or evenings; work a flexible or irregular work schedule and will be required to be available for emergency responses.

License

Must have and maintain a valid Class C California Driver\'s License.

Supplemental Information

Testing Process:

• Minimum Qualifications Screening - Pass/Fail
• Supplemental Questions - Pass/Fail
• Oral Interview - 100% of total score

Candidates must pass all examinations to be placed on the eligibility list.

Possession of the minimum qualifications does not guarantee an invitation to the next step in the selection process. All candidate materials will be carefully evaluated and only those considered best qualified will be invited to the next step in the selection process.

First review of applications on November 11, 2022.

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