We are seeking a dedicated and detail-oriented Property Assistant to support our property management team. This role involves assisting with leasing, tenant relations, administrative tasks, and property operations. The ideal candidate will have a strong background in real estate administration, property management, and customer service, with a focus on compliance with Fair Housing regulations and legal requirements. This role is ideal for someone who understands the rhythm and needs of property turnovers and enjoys keeping things running smoothly behind the scenes.
Responsibilities
Coordinate and oversee property turnovers, ensuring units are rent ready and meet quality standards
Maintain clear, professional communication with tenants via our online system.
Schedule, track, and follow up on maintenance requests with vendors and service providers
Process vendor payments and manage invoices promptly and accurately
Update and edit property listings across platforms as needed
Answer incoming calls and assist with tenant inquiries
Conduct property walk-throughs with tenants during move-ins and move-outs
Maintain organized records, calendars, and checklists for all properties
Assist with property leasing processes, including screening applicants, conducting tours, and preparing lease agreements for signing.
Manage tenant communications, addressing inquiries via phone and email with professional office etiquette
Support compliance with LIHTC, Section 8, Fair Housing regulations, and other legal requirements
Handle conflict resolution between tenants or vendors through effective conflict management and negotiation skills
Assist in the preparation and review of contracts related to property management and leasing
Qualifications
Prior experience in property management, hospitality, real estate administration, or related fields
Knowledge of LIHTC, Section 8, Fair Housing regulations, landlord-tenant law, and legal administrative processes
Familiarity with property management software such as Property Matrix, Doorloop similar platforms
Strong customer service skills with excellent phone etiquette and relationship management abilities
Experience in facilities management or property maintenance coordination is a plus
Ability to handle conflict resolution effectively and negotiate contracts confidently
Administrative experience including data entry, filing, and office procedures
Excellent organizational skills with attention to detail in recordkeeping and compliance documentation
Strong communication skills--both written and verbal--are essential for success in this role
Ability to pass a background and drug test
This position offers an opportunity to work within a dynamic property management environment where your expertise will directly contribute to operational excellence.
Job Type: Part-time
Pay: From $22.95 per hour
Expected hours: 10 - 30 per week
Work Location: In person
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