Job Description

As a Project Coordinator, you will play a vital role in supporting the coordination and execution of various installation projects. Responsibilities include the execution of small-scale projects, assisting the team in more complex installation projects, planning, scheduling, and documentation tasks, as well as facilitating communication between contractors and customers.

Key Project Coordinator

Responsibilities:

Project Management & Execution:

Records and shares the minutes of project kickoff meeting Sets up projects on Salesforce with all relevant information before the project starts Provides clear and up-to-date schedules for all project installations Regularly communicates with customers informing them of all project updates Communicates with technicians for scheduling Escalates job and project concerns when relevant to line manager Has an understanding of installation specs and guides in order to ensure correct guide is provided to the technician Manages weekly/monthly calls with customers based on customer preferences to discuss progress/issues as needed Chases "next steps" for all relevant parties Actively manages risk within a project to keep the project within time frame and approved margin Escalates to line manager any concerns re approved margin Manages changing customer requirements Ensures all project information is kept up to date with a 'continuity of service plan' in the case of absence Attends monthly meetings with Project Team : risks, changes, and updates Attends project close-down meetings with Accounts department to ensure billing is accurate and reconciled Provides a high level of customer service in all aspects of scheduling and completing each project

Project Coordinator Experience:

Experience in customer service, administrative support, or project coordination is desired but not essential. Comfortable working in a team environment and also taking initiative when needed. Experience with Microsoft Office (Word, Excel, PowerPoint) is preferred. Experience with Salesforce or SharePoint is desired, but not essential.

Project Coordinator Skills:

Strong communication skills, both verbal and written. Comfortable talking to customers and team members. Attention to detail and ability to stay organized while managing multiple tasks. Ability to multi-task and prioritize tasks effectively in a fast-paced environment. Customer-focused with a friendly, patient attitude. Able to solve problems and find solutions quickly. Comfortable using various software programs and learning new tools.
Job Type: Full-time

Pay: $37,000.00 - $39,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance
Ability to Commute:

Chesterfield, MO 63005 (Required)
Work Location: Hybrid remote in Chesterfield, MO 63005