Program Support Analyst Ii

Washington, DC 20037, United States

Job Description

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Job Title: Program Support Analyst II Report to: Contract Supervisor Customer: Department of State Location: 600 19th Street NW, Washington, DC 20006 Classification: Exempt GS Equivalent: GS-12 Step 1 This position is located in the Office of Program Management & Operational support and serves as an active participant in analyzing management information on the regional and program performance, to include project development and implementation; technical assistance; and monitoring and assessment of project performance to provide support to Passport Service executive, program, and field offices.
  • Analyze information obtained from weekly/monthly reports, and other audits or validation studies to identify overall business process strengths and problems.
  • Analyze workload productivity information and identifying production/productivity performance problems.
  • Make recommendations for problems resolution or enhanced production/productivity.
  • Analyze policies and procedures for accuracy.
  • Coordinate operational initiatives that require the involvement of multiple agencies/centers or regions and external Directorate offices.
  • Perform management and program analyses.
  • Establish/maintain cooperative working relationships with coworkers and officials representing organizations within and outside the Department\'s Bureau of Consular Affairs.
  • Communicate effectively both orally and in writing to include presenting information at meetings and drafting and editing policy/decision papers for management, and providing assistance and training.

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Job Detail

  • Job Id
    JD4263086
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Washington, DC 20037, United States
  • Education
    Not mentioned