Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You\xe2\x80\x99ll learn more about this during the application process. JOB SUMMARY: The Program Manager will be responsible for planning and execution of multiple technology initiatives for Universal Parks & Resorts. This role will be a mix of hands-on program and project management across multiple initiatives. This individual will be responsible for providing supervision, cross-functional leadership and strategic direction on all aspects of the program. The individual will focus on developing and managing program plans defining the implementation of application and infrastructure needs aligned to multiple business groups. This includes Sales & Marketing, Revenue Operations, Merchandising, Food & Beverage, Finance, and Human Resources. The Program Manager will be responsible for working with Marketing Technology and Data & Analytics teams to ensure alignment on proposed solutions, and will serve as the point of contact on programs, initiatives, and established budgets; in addition to creating project plans, resource plans, risk identification, risk mitigation, and timelines. This role also comprises of international project work across Universal\xe2\x80\x99s Digital Platforms including, but not limited to, the international parks. The Program Manager is essential for execution of the Technology Program. Universal invests millions of dollars in teams consisting often of more than 100 professionals to deliver valuable technology solutions for the company. The Program Manager keeps team Project Managers, Scrum Masters and their teams on track and directly impacts Program success. MAJOR RESPONSIBILITIES:
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