Job Description

Organization Summary:

Charitable Allies is a nonprofit organization that serves other nonprofit organizations. Fiscal Sponsorship Allies is a Type 1 supporting organization, created to respond to the huge need in the nonprofit community for affordable fiscal sponsorship. Whether a new animal shelter is looking to get their 501(c)(3) status or a youth sports club is looking to accept donations before they get tax exempt status, we are here to help.





Our team is made up of friendly professionals who want to work hard to make the world a better place, one nonprofit at a time. We are continually improving and innovating to meet the needs of the growing nonprofit community. We're an organization with a huge work ethic that not only invests strongly in our people and their professional growth, but that also still takes time out to have fun on occasion. We are a qualified employer for the U.S. Department of Education's Public Service Loan Forgiveness Program and some of our team has achieved student loan forgiveness.

Position Summary:

We're looking for an organized, relationship-oriented person to serve as our Program Manager. After an initial training period, you will be the go-to person for nonprofit founders who are enrolling in a program we have for new nonprofit organizations called fiscal sponsorship. This is our fastest growing program, so we anticipate opportunities for professional growth. You'll be communicating with clients in the program on a daily basis over email, phone, and Zoom. This position also handles the program's compliance and basic bookkeeping tasks. We're looking for someone with a positive attitude who is a quick learner to help make the world a better place one nonprofit at a time. Experience with nonprofits and/or faith-based organizations professionally or in a volunteer capacity is a plus, but not required.

Responsibilities:

Communicating with clients, funders and potential clients in a friendly and timely manner Managing ongoing relationships with clients, including answering questions via phone, zoom, and email Maintaining a high level of compliance of the fiscal sponsorship program by learning and implementing the program's standards Reviewing transactions submitted by clients for compliance with the program's standards Reviewing and assessing applications to our fiscal sponsorship program and communicating with applicants about status of application Communicate program progress, challenges and ideas for improvement to supervisor Managing relationships with key vendors with professionalism and proactivity Providing insight to the team about improving the program continually based on your interactions with clients Conducting introductory calls over Zoom with potential new clients Reviewing grant applications for compliance with the program Submitting basic program information to grant providers and major donors as needed Other tasks as needed

Qualifications:

0-3 years of experience in customer service, bookkeeping or other people-oriented or detailed work Excellent relationship-building skills Strong attention to detail Proficient in basic business technology (Gmail, Microsoft Word, Excel, etc.) Ability to learn how to use software like Salesforce, and CRM platform (prior experience not needed) Strong organizational and time management skills Ability to manage multiple relationships and projects at once Great communication skills, both verbally and in writing Desire to help nonprofit organizations reach their missions Desire to learn and grow in career Positive and "can do" attitude

Education:

BA/BS Degree preferred, or 2-4 years of relevant work experience

Location:

Four days per week in the office with a hybrid option of one day per week remote

Reports to:

Olivia Cloer, Interim CEO

Compensation and Benefits:

Compensation commensurate with experience. Compensation ranging from $55,000-$70,000 (dependent upon experience and performance based bonuses). Additional benefits include options such as our 403(b) Retirement Savings Plan with a 5% employer match; excellent health, dental, and vision insurance; paid time off; paid opportunities for professional development and continuing education; and other personal and professional benefits.

How to apply:

Apply through our website's hiring system by submitting a resume and cover letter addressed to Olivia Cloer.