Job Description

The Salvation Army, an internationally recognized non-profit, faith-based organization has a job opening for a

Program Manager

for the Birmingham Area Command in Birmingham, AL.

Please read full description before applying.

Hours:

This is a salaried (Exempt) position. Typical hours are from 3pm to 11pm (2nd shift). Some weekend, after hours, and holiday availability is a plus.

This position is responsible for:

Plans, schedules, assigns, and supervises the work of program personnel including those performing case management, etc; trains and instructs in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures; conducts performance evaluations and provides salary and hiring/firing recommendations.


Oversees the interviewing clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; ensures proper methods and procedures are followed.


Oversees the preparation and filing of client records in a timely manner ensuring all information is accurate and up-to-date; ensures proper methods and procedures are followed and that the confidentiality of client information is maintained.


Provides support for case managers in cases where escalation is needed and as needed to cover absences.


Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.


Attends community service provider meetings as needed.


Serves as liaison to other agencies in order to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies.


Recommends new policies and procedures or changes in current practices in order to enhance the effectiveness of program operations and services.

EDUCATION AND EXPERIENCE:

Bachelor's degree from an accredited college or university in Social Work or a related field,


And


Three years progressively responsible experience performing social services work with at least one year in a supervisory capacity,


or


any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

LICENSES AND CERTIFICATIONS:

Valid state driver's license with insurable driving record is required

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge and familiarity with the use of the DSM IV.




Knowledge of the principles and practices of child/elderly abuse and/or neglect.




Knowledge of practices and principles of social service program administration.




Ability to lead, motivate, and evaluate the work of staff performing same or similar work.




Ability to develop, implement, and enforce program policies and procedures.




Ability to travel short distances, such as for meetings and other Salvation Army facilities.




Ability to meet attendance requirements.

Equal Opportunity Employer Veterans/Disabled