Job Description

Administrative Office of the Courts

Business Unit: 24400

Program Manager #00000881-24400, Full-Time, Perm in Albuquerque, NM

# of Positions: 1

Opening Date:

12-15-2025 -

Close Date:

12-29-2025

Target Pay Range/Rate:

$31.661-$39.576 per hour




The Bernalillo County Metropolitan Court is recruiting for a full-time, perm, Program Manager #00000881-24400 in the Felony Pretrial Division in Albuquerque, NM. Essential Tasks: Under direction, supervise court Probation staff in the documentation, development and administration of program recommendations, referrals and monitoring of court-ordered pre and/or post adjudication defendants/offenders. Provide direct supervision of two (2) or more probation staff members assigned to this position. Assist with the hiring, evaluating and disciplining of


the professional and clerical staff of the Probation Division. Advise and assist in planning, organizing and developing/revising procedures for the Probation Supervision Division. Investigate defendants' educational, family, criminal and social background, and/or previous treatment compliance. Assess and determine risks and needs of defendants for treatment and counseling. Review police and court reports. Analyze, verify, justify and report treatment and sentencing recommendations to the court. Develop, interpret and implement supervision plan for defendant. Monitor defendants' compliance with sentencing and conditions of probation by establishing interaction and regularly scheduled meetings. Perform crises management and conflict resolution with defendant and family when necessary. Schedule hearings and notify parties involved. Appear in court to elaborate on, defend or respond to information in pre-sentencing report. Inform and subpoena witnesses. Confer with state and defense attorneys and provide advice and recommendations. Continually report status of defendant to the court. Maintain current roster of defendants. Secure, manage, update and govern individual case files by assuring that files contain necessary copies of essential and relevant documents. Compile monthly statistical reports. Respond to inquiries on defendants assigned to other probation officers. Provide information and referral to former clients. Aid other law enforcement agencies or probation officers with investigations and supervision of other defendants. Work closely with providers for Electronic Monitoring Supervision, which may include but will not be limited to Secure Remote Alcohol


Monitoring ("SCRAM") and Global Positioning System ("GPS") monitoring devices. Have the ability to get along with others and to work under stress. May perform other duties to meet the operational needs of the Court. A more comprehensive job description may be viewed at https://metro.nmcourts.gov or may be obtained in the Human Resources office of the Metropolitan Court.




EXAMPLES OF JOB DUTIES


- The Program Manager is responsible for communicating program designs and goals to courts, staff, and participants/clients, and stakeholders in the community.


- Integrates information systems between groups and users including judges, court administration, and other stakeholders.


- Manage a single large program with a strategic focus on ensuring alignment with the judiciary's or judicial entity's goals and objectives.


- Maintains inter-agency cooperation, and communication, supports and develops working relationships with associated parties, stakeholders, and community coalitions.


- Schedules, plans, organizes, and facilitates team and individual meetings, team training, and program activities.


- Develops and prepares budgets, budget expenditures, and grant-funded project programs.


- Completes required grant funds evaluation reporting and requests from city, county, local, state, federal agencies, non-profits and private businesses.


- Drafts requests for proposals, invitations to bid, and issues and evaluates resulted proposals in compliance with state procurement code.


- Ensures record keeping is accurate and up to date while maintaining HIPAA compliance and following appropriate file destruction requirements.


- Monitors and evaluates contracts and contractors' performance with respect to compliance and professional scope of work.


- Participates in core team meetings, and develops and reviews applicable policies and procedures.


- May analyze the legacy and current jury management system to better the division.


- Audits and approves invoices ensuring all applicable procedures are followed.


- Supervises, monitors, directs, and evaluates advisors, volunteers, mediators, board members and professional representatives of the court program.


- Perform other duties as assigned in order to meet the operational needs of the court or judicial entity.


- Speaks to legislators and attends or leads legislative hearings and processes (interim and session).


- Supervises, oversees, trains, and disciplines subordinate employees in judicial procedures, office functions, and case management.


- Leads interview panels for vacant positions and makes recruitment recommendations for new and qualified candidates.


- Supervise subordinate judicial branch program staff. For specialty courts: collaborate with the Administrative Office of the Courts to ensure compliance with the New Mexico Treatment Court Standards and maintain satisfactory status with the program certification process, which may include monitoring and managing the program database, and generating requested documents related to quarterly performance measure reports.


- Lead staff to follow best practices by maintaining the protocol for requesting juror summonses and processing summonses for juror eligibility, mailing juror summonses to individual jurors, downloading juror data and updating individual juror information in the Jury Management System, preparing Voir Dire peremptory sheets, tracking jury panel members and the need for jurors, and maintaining jury panel records; and prepare statistical data for the year-end reports


- Assist other courts with current training materials and analysis of systems.


- Develop policy and procedures for the court or division.


- Develop and provide training.


- Prepares, compiles, and analyzes complex statistical reports in relation to established goals and objectives.


- May provide jury panels for court cases requiring a jury trial and develops, maintain, and revise standard operating procedures for the Division.


- May advise the court's judges and management team on performance measures and case management best practices, and assist in equitably assigning caseload to the court's judges.


- May prepare and present juror orientation on a weekly basis when jurors report to the Court.


- May serve as the liaison between the AOC and the public, other governmental agencies, and the court.


- Other duties as assigned.




COMPETENCIES/QUALIFICATIONS


The successful applicant should demonstrate their knowledge of program planning, implementation, management and evaluation; employee supervision, meeting facilitation, budget management; grant procedures and writing, program reporting; state procurement rules; governmental and civic legislative processes; court's organization; New Mexico Civil Court System; criminal and juvenile justice; specialty courts; criminal statutes, rules, procedures; court procedures; New Mexico Criminal Justice Information System; basic contract law; HIPAA requirements; drug test procedures; surveillance systems media relations; crisis and critical incident management; computerized data collection, compilation and entry techniques.




WORK ENVIRONMENT AND PHYSICAL DEMANDS


The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.


This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed




BENEFITS
- Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]
- State paid life insurance, supplemental and dependent life insurance
- Optional flexible spending accounts for medical, day-care, and travel expenses
- Paid vacation and sick leave up to eight (8) weeks
- Eleven (11) paid holidays
- Up to 12 weeks of paid parental leave
- Deferred Compensation 457(b) plan
- Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]
- Flexible work schedules and alternative work locations*
- Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM
- Bilingual compensation*
- Training and career development opportunities
- Higher education opportunities, educational leave, and tuition reimbursement
- May qualify for the Public Service Loan Forgiveness Program (PSLF)
- May receive overtime holiday or shift differential pay*
- May receive physical fitness leave*
- What are your benefits worth?


These benefits vary by job classification or need

QUALIFICATIONS

MINIMUM QUALIFICATIONS



Education: Bachelor's degree from an accredited college or university in Criminal Justice, Public or Business Administration, Social Sciences or a related field.



Education Substitution: Four (4) years of program management experience may substitute for education on a year for year basis.



Experience: Three (3) years of program management or overseeing the budget or finances for projects; grant writing or contract management related to projects; or other experience directly related to the management of projects.



Experience Substitution: Additional relevant education may substitute for experience at a rate of thirty (30) semester credit hours equals one year of experience.

TO APPLY:

Applicants interested in applying should complete a New Mexico Judicial Branch Application for Employment (Revised 7/29/24) or a Resume Supplemental Form (Revised 7/29/24) and submit with a signature and date to the Human Resource Division prior to 5 p.m.



Human Resources Division


401 Lomas NW


Albuquerque, New Mexico 87102


Telephone: (505) 841-9819 | Fax No: (505) 222-4823


Email: metrjobs-grp@nmcourts.gov


Website: https://webapps.metrocourt.state.nm.us/HRjobsapp/job_ops

PROOF OF EDUCATION IS REQUIRED.

The Bernalillo County Metropolitan Court is an Equal Opportunity Employer and applicants selected for an interview must notify the Human Resource Division at (505) 841-9819 of the need for an accommodation

EQUAL OPPORTUNITY EMPLOYER