Job Description

Comcast\xe2\x80\x99s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.
Job Summary Responsible for the program management activities and alignment for strategic programs, coordinating among a wide range of cross-functional internal and external resources to ensure that programs are within the scope, within budget and on schedule, with guidance from senior staff member(s). Serve as the program lead, responsible and accountable in the planning, development and delivery of new programs.

Core Responsibilities

• Ability to work out of our Philadelphia Headquarters office
• Understands the scope of programs as defined by the product and business requirements and the budget process. Actively participates in the key planning of program objectives and drives alignment to these milestones.
• Works cross-functionally with core team members, including project managers.
• Communicates directly and takes initiative to leverage internal partnerships to more effectively reach goals for our syndication partners. Strong communication and organization will be crucial for this role.
• Closely tracks the program planning and execution process of our core team and works closely with Senior Program Managers on the team fulfill program scope, and manages critical path tasks. Reviews program plans and strategy regularly with leadership staff. Leans in to communicate program status, including risks and their mitigation strategies.
• Empowered to drive implementation of key goals, objectives and success criteria for the program.
• Acquires approval on all program plans from SBI or a designated staff member, including changes to the plan as they occur. Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives. Ensures goals are accomplished and ensures overall timelines are met. Documents all major plan changes in scope, approach and date delivery.
• Communicates updates on the program\'s progress and keeps all collaborators advised along the way. Collaborates with Senior Program Managers on proposed changes to program parameters and ensures appropriate processes and communications are followed. Raises issues to designated team members for guidance and assistance on how to approach and resolve.
• Serve as liaison with Divisional and Regional market resources to prepare markets, system and resources for deployment.
• Assists in the development and monitoring of deployment strategies and tools to support the implementation of programs in the field through trials and controlled customer deployments.
• Consistent exercise of independent and collaborative judgment and discretion in matters of significance.
• Delivers on commitments while demonstrating a high level of integrity and respect for all teammates and partners.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what\'s right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education Bachelor\'s Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That\xe2\x80\x99s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality \xe2\x80\x93 to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.