Job Description

Job Responsibilities

Are you an experienced professional looking for new opportunities to further your career? The South Carolina Department of Children\'s Advocacy is seeking a hardworking and dependable candidate just like you to apply! This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service.

Administer the quality assurance program based on guidelines from the National CASA program. Ensure that assigned county offices of the Cass McCarter Guardian ad Litem program are in compliance with Department of Children\'s Advocacy (DCA) GAL standards. Assist in identifying best practices that add value to work processes, provide positive feedback and/or feedback for improvement.

Responsibilities of the Quality Assurance Coordinator:

• Performs quality assurance audits of assigned county offices. Tracks compliance of policies, procedures, state and federal laws, regulations, and agency best practices. Meet with county directors to examine findings and provide support. Prepare, review, and distribute reports from agency databases to assess accuracy of data entry.
• Coordinate archiving and shredding for assigned regions by adhering to Department of Children\'s Advocacy destroying and archiving guidelines.
• Assist the Quality Assurance Director with external audits for the agency.
• Perform direct child advocacy as the court appointed Guardian ad Litem when there is an inadequate pool of volunteers and staff to serve in this capacity.
• Completes other duties as assigned.

Minimum and Additional Requirements

A bachelor\'s degree and relevant program experience. A High school diploma or an equivalent combination of education and experience may be considered with an approved equivalence by the Division of State Human Resources (DSHR).

Additional Requirements:

• Ability to exercise judgment and exercise discretion concerning confidential information.
• Ability to establish and maintain effective working relationships with partner agencies.
• Ability to communicate effectively.
• Ability to perform multiple tasks and prioritize scheduling required.
• Knowledge and expertise in the subject-area of quality assurance.
• Able to interpret policy.
• Knowledge of conducting internal audits and proper record keeping.
• Ability to analyze data and develop recommendations to improve result

Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Please note that some areas of the Agency may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.

Preferred Qualifications

Demonstrated knowledge of law and policy regarding child-serving agencies\' procedures and experience with conducting investigations.

Additional Comments

The Department of Children\'s Advocacy is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

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