Job Description

502-494-0120 Windows Plus is searching for a production administrative assistant to help guide homeowners through the process from time of sale to installation. This is a great opportunity to work with a team to play a vital role in our company\xe2\x80\x99s growth. Main Job Duties and Responsibilities

• Input correct information, without grammar errors into CRM (customer relationship management) system such as: customer data, job costs, production status
• Leads coordination and integration of efforts among operations and customer service to produce smoother workflow.
• Work directly with Operations Manager, vendors, and customers to ensure product ordered, ship, and installed within timely specifications and on budget.
• Schedule all production appointments with customers
• Projects a positive image of the organization to employees, customers, industry, and community
• Answer direct inquiries from customers concerning order status
• Maintain professionalism while communicating with customers and vendors
• Coordinate service issues between customer, and vendor. Ensure all service parts are ordered and verified.

Recommended Skills/Abilities

• Excellent organizational skills and attention to detail
• Strong ability to multitask
• Thorough understanding of home improvement operations and practices
• Confidentiality

Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Louisville, KY 40299: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Must pass a background check

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

• Health insurance