Job Description

If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you! As a Sr Product Support Engineer, you will be using your skills and hands-on expertise to provide technical support and troubleshooting for our product and system prototypes. You\'ll be responsible for assessing our customer needs and determining the most appropriate technical solution for concept and prototype products and systems. You\'re technical responsibilities include product installation, testing, error/defect detection and correction, and coordinating the appropriate corrective action with engineers and operators.

The UAS Product Support Engineer will support the technical requirements for current and new UAS and provide technical support for existing efforts involving a wide breadth of customers. The candidate will work with a distributed team across Sierra Nevada sites to communicate technical challenges, resolve program needs, enable development and test.

The Mission Solutions and Technologies (MST) business area provides affordable, turn-key command/control, communications, integrated ISR, force protection and security solutions worldwide. The MST team has a long legacy of supporting the Department of Defense, Department of Homeland Security, commercial and international customers with years of experience in platform operations, engineering and full lifecycle management across domains \xe2\x80\x93 air, land, sea, space and cyber.

Must-haves:

Bachelor\'s degree in a related field of study or typically 10 or more years of related experience

Relevant experience may be considered in lieu of required education

Progressive hands-on experience with wireless networks, tactical communications and personal computers

Communication and customer interface skills

Comprehensive understanding of system level maintenance of networks and communications systems

Experience with system development lifecycle for UAS programs from concept inception through delivery and fielding (Design, Manufacture/Production, Flight Test, Integration, Training)

Understanding of systems architecture design

Experience working directly with customers and end users

Strong interpersonal and communications skills, written and verbal - candidate will collaborate with a distributed team and product portfolio spanning SNC locations in the US and elsewhere

Must be available to travel up to 50% of the time

Ability to obtain a Top Secret US Security Clearance

Preferred:

• 10+ years of direct experience with Unmanned Aerial Systems
• Proficiency in data collection and analysis
• Strong Leadership and Teambuilding skills
• Strong communication skills
• Strong organizational skills

At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America\xe2\x80\x99s fastest-growing companies.

SNC offers annual incentive pay based upon performance that is commensurate with the level of the position.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and .

IMPORTANT NOTICE: This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.

At Sierra Nevada Corporation (SNC), our mission is to dream, innovate, inspire and empower the next generation to transform humanity through technology and imagination. As an Equal Opportunity Employer, we welcome our employees to bring their whole selves to their work. SNC is committed to fostering an inclusive, accepting, and diverse environment free of discrimination. Employment decisions are made without regarding to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or other characteristics protected by law. Contributions to SNC come in many shapes and styles, and we believe diversity in our workforce fosters new and greater ways to dream, innovate, and inspire.

Sierra Nevada Corporation