Process Consultant With Past Telecom Exp

Denver, CO, United States

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Provides subject matter expertise to process Owners and process working group members on ITIL V3 and Service management
Gathers requirements on ITIL V3 aligned service management processes.
Finalizes process flows and process assets and facilitating process definition
Finalizes service management process architecture and process assets.
Co-ordinates with team to provide the right inputs for process definitions.
Ensure Stakeholder management of process owner/Managers.
Escalating issues related to respective project/work stream
Should have experience in running telecom operations

Required Qualifications:-

6 - 8 Year of overall experience in ITSM practice in managing various ITIL process roles.
3 - 4 Year of Experience in ITSM practice in managing ITIL processes like Governance, IM, CM, PM Etc.
Should have excellent process understanding. Experienced in Process designing, process mapping in at least 2 ITSM Engagements.

Job Type: Full-time Pay: $65.00 - $70.00 per hour Schedule:

Work Location: One location

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