Procedure Coordinator
Renton, WA, United States
Job Description
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Job Title:
Procedure CoordinatorReq:
2023-0301Location:
Clinic NetworkDepartment:
NeuroDiag Lab Sleep & EEGShift:
DaysType:
Full TimeFTE:
1Hours:
City State:
Renton, WASalary Range:
Min $22.76 - Max $38.33/hrly. DOE
: Clinic Network The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Procedure Coordinator JOB OVERVIEW: Coordinate all assigned clinic procedure scheduling. Act as liaison for patients, visitors and staff. Maintain all provider schedules. Responsible for procedure prep coordination, including chart prep, pre-op instructions, and prep care coordination. Obtaining authorization for incoming and outgoing referrals and facilitate access and care for patients in clinic. AREA OF ASSIGNMENT: Clinic Network HOURS OF WORK: Typically Monday - Friday; Hours may vary to cover service needs. RESPONSIBLE TO: Clinic Manager PREREQUISITES:
- High school diploma or equivalent. College degree preferred.
- Strong working knowledge of medical terminology, medical procedures, insurance authorization process and scheduling requirements for procedures.
- Proficient with Electronic Medical Record and Microsoft tools.
- Evidence of excellent communication skills.
- Able to communicate effectively in oral and written form in the English language.
- Two to four years\' experience working in a surgical or clinical setting.
- Ability to provide high quality service which meets and exceeds the needs of the internal and external customers.
- Must be able to read and understand complex medical information and have the ability to communicate the requests in a clear, complete, and concise fashion.
- Demonstrated ability to utilize third party payer/insurance portals; detailed knowledge of insurance providers, their portals and their expectations for authorization approval for procedures/referrals/appointments.
- Must be able to comply with HIPPA standards when accessing or communicating patient information.
- Organizational skills with a focus on tracking patient work queues and improving access to care.
- Ability to handle multiple demands and competing priorities.
- Ability to collaborate and work in a multidisciplinary team environment.
- Ability to stay abreast of changes related to procedures, authorizations and coordination related to scheduling patients.
- Professional demeanor and experience while working with providers, patients and families.
- Generic Job Functions: See Generic for Administrative Partner
- Essential Responsibilities and Competencies:
- Ability to manage an Epic work queue according to protocol.
- Ability to review requests/referrals for clinical appropriateness utilizing guidelines, communication with providers or manager.
- Ability to clearly articulate requests and required information to insurance companies.
- Ability to complete timely documentation in Epic or by other means as needed, e.g. telephone encounters, staff messages.
- Maintain positive relationships and effective communication with local referring offices, provider offices and staff of the various insurance companies.
- Practice in a manner that is sensitive to cultural diversity.
- Checks work queues daily for urgent requests and handles them according to protocol
- Maintains clear and concise documentation regarding the status of the request or referral.
- Conduct follow-up accurately and timely. Communicate to leadership or providers as needed to ensure there is clear communication regarding care coordination and transition management needs.
- Have a strong working knowledge when appointment requests, procedures or referrals require coordination of services, clinical space, instruments or equipment.
- Conduct quality management reviews to ensure completeness of documentation and timeliness of managing requests.
- Comply with organizational standards, procedures and policies related to management of requests, appointments or referrals.
- Serves as a team member and communicates professionally with the multiple roles found within a specialty clinic.
- Offers insight and suggestions to improve efficiencies and communication within the team.
- Offer input into training needs for other members of the team.
- Able to assume other duties as assigned.
- Will seek clarification as needed for other duties as assigned.
Job Qualifications: PREREQUISITES:
- High school diploma or equivalent. College degree preferred.
- Strong working knowledge of medical terminology, medical procedures, insurance authorization process and scheduling requirements for procedures.
- Proficient with Electronic Medical Record and Microsoft tools.
- Evidence of excellent communication skills.
- Able to communicate effectively in oral and written form in the English language.
- Two to four years\' experience working in a surgical or clinical setting.
- Ability to provide high quality service which meets and exceeds the needs of the internal and external customers.
- Must be able to read and understand complex medical information and have the ability to communicate the requests in a clear, complete, and concise fashion.
- Demonstrated ability to utilize third party payer/insurance portals; detailed knowledge of insurance providers, their portals and their expectations for authorization approval for procedures/referrals/appointments.
- Must be able to comply with HIPPA standards when accessing or communicating patient information.
- Organizational skills with a focus on tracking patient work queues and improving access to care.
- Ability to handle multiple demands and competing priorities.
- Ability to collaborate and work in a multidisciplinary team environment.
- Ability to stay abreast of changes related to procedures, authorizations and coordination related to scheduling patients.
- Professional demeanor and experience while working with providers, patients and families.
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Job Detail
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Job IdJD4263213
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRenton, WA, United States
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EducationNot mentioned