Pricing Specialist
Sandy, UT 84070, United States
Job Description
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Location: Remote Telarus was recently recognized by Inc. as a best workplace; our positive culture is a top priority. Telarus is the #1 global technology solutions brokerage with a singular focus on accelerating partner success through unparalleled resources, support, and education. We are professionals committed to providing the highest quality partner care. Job Summary: The Pricing Specialist is responsible for managing and supporting AT&T/ACC, Verizon and Lumen pre- sales requests. This person supports AT&T/ACC, Verizon and Lumen operations as an internal company and external partner resource, as well as builds relationships with our AT&T/ACC, Verizon and Lumen support teams.
Duties/Responsibilities: Primary functions of this role include but are not limited to;
- Quote Requests for ACC/AT&T, Lumen and Verizon
- Salesforce Opportunity & Quote Management
- Maintain an SLA of 4 hrs. with responses within Salesforce
- Maintain an SLA of 2hrs. within Email Inox
- Deal Registrations for ACC/AT&T, Lumen and Verizon
- Segmentation and Site Checks ACC/AT&T, Lumen and Verizon
- Regular, consistent, predictable attendance is an essential job function
- Ensure accuracy of Signed Contract/Documents, Order Gathering forms and LOAs.
- First Level on Pricing Escalations
- Back-office support
- Traffic cop- Pre-Sales questions through company Glip and email
- Employee must maintain consistent communication with manager throughout his/her employment
- Relationship with agents, internal departments and suppliers
- Team Coverage(as needed)
- Attend Regular Supplier Trainings with ACC/AT&T, Lumen and Verizon
- Responds and communicates promptly with partners and team members.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Telecom experience
- Self-motivated
- Team player
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- At least six months of Telecom experience required
- High school diploma or equivalent
- Customer service background
- Microsoft office
- intermediate computer knowledge
- Intermediate comprehension on carriers are product offerings
- Exceptional written and verbal skills with engaging phone presence
- Prolonged periods of sitting at a desk and working on a computer.
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Job Detail
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Job IdJD4264439
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSandy, UT 84070, United States
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EducationNot mentioned