Job Description

Position Summary

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Assist and inform the public on departmental policies and procedures; research, prepare, print, sort and/or file electronic police reports and perform a range of technical tasks relative to assigned area of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. s are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

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Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.



High school diploma or GED;

and



Two (2) years of customer service or clerical experience.

ADDITIONAL REQUIREMENTS:

Must possess a valid certified typing test issued by a state agency, county agency or an accredited educational institution with a minimum score of twenty-five (25) net WPM. Local typing tests may be taken Monday - Friday 8am to 3:30pm at the following locations: NM Workforce Connection, 501 Mountain Rd NE, Albuquerque, NM 87102

OR

Sandoval Workforce Connection, 301 Rail Runner Ave, Bernalillo, NM 87004.

Preferred Knowledge

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Principles and practices of electronic filing, retrieval and processing of Law Enforcement Record Principles and practices of Cash Handling Principles and practices of Police Report Writing Principles and practices of customer service Office procedures, methods and equipment including computers and microfiche machines Principles and procedures of record keeping Basic mathematical principles Principles of business letter writing and basic report preparation Pertinent Federal, State and local codes, laws and regulations Occupational hazards and standard safety practices

Preferred Skills & Abilities

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Provide a wide variety of assistance and information to customers Respond to requests and inquiries from Law Enforcement Officers and the public Perform a variety of mathematical calculations Maintain and update a variety of records and logs Prepare clear and concise reports Communicate clearly and concisely Perform the essential functions of the job with or without reasonable accommodation * Establish and maintain effective working relationships with those contacted in the course of work