Player Services Representative, Hard Rock Tulsa, Ok

Catoosa, OK, United States

Job Description


:

SUMMARY

Cash out tickets for guests, makes change for guests, help with player\'s club duties, and promote a fun and entertaining environment for our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

  • Maintains knowledge of all casino games.
  • Knows how the games are played and be able to explain them to customers.
  • Cashes out tickets for guests at machines.
  • Makes change for guests at machines.
  • Performs player\'s club duties when assigned.
  • Promotes a fun and entertaining environment for our guests.
  • Keeps area neat and picked up.
  • Maintains P&P as well as MICs at all times.
  • Performs other job-related duties as assigned.
SUPERVISORY/MANAGEMENT AUTHORITY

No supervisory/management authority.

EDUCATION AND EXPERIENCE

High School Diploma or General Education Degree (GED) and of 6 months related experience.

KNOWLEDGE, SKILLS AND ABILITIES
  • Professional, friendly customer service skills.
  • Cash handling skills.
  • Must be able to walk or stand for long periods of time.
  • Must be able to work in a smoke-filled environment.
  • Ability to obtain and maintain licensing by the appropriate gaming authority.
WORK ENVIRONMENT

Work requires minimal physical exertion during the performance of majority of the duties. Most work is performed while standing, sitting or walking with occasional need to lift, carry, push, pull, stoop, kneel, reach, and handle. Requires handling of average-weight objects up to 25 pounds and standing and/or walking for more than 4 hours a day. Work is primarily performed in a climate-controlled office environment with occasional exposure to smoke or loud noise. Must be able to walk or stand for long periods of time.

About Us:

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team! Hard Rock Hotel & Casino Tulsa is Oklahoma\'s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses\' hospitality division.

Cherokee Nation Businesses

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Job Detail

  • Job Id
    JD4308420
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Catoosa, OK, United States
  • Education
    Not mentioned