Golf Grill Attendant, Hard Rock Tulsa, Ok
Catoosa, OK 74015, United States
Job Description
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SUMMARY Take food and beverage orders, process payments for guests, and maintain the cleanliness of the dining room, patio, beverage carts and all areas of food and beverage operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following:
- Ensures excellent quality food and beverages are served to all guests.
- Follows all alcohol safety standards including checking identification to ensure the minimum drinking age requirements are met.
- Maintains cleanliness standards for front counter area, condiment area, clubhouse dining room, and all tools necessary for the position.
- Cooks and prepares food for guest in the golf grill.
- Maintains accountability for all transactions conducted on the register according to Cherokee Nation Entertainment policy.
- Takes guest orders and delivers orders to guests in the clubhouse dining room.
- Maintains stock levels of all goods for condiment area, dining room, and front counter area for the next shift.
- Upholds a safe and sanitary work environment.
- Operates beverage cart in a safe manner while serving guests on the course.
- Performs financial transactions and processes guest payment for the goods and services delivered.
- Provides a guest friendly environment.
- Promotes the Big Six; encourages a fun, friendly, quick, comfortable, clean, and safe environment.
- Performs other job-related duties as assigned.
EDUCATION AND EXPERIENCE High School Diploma or General Education Degree (GED), or an equivalent combination of education and experience. This is an entry level position with little to no previous work experience required.
COMPETENCIES
- Accountability - Understanding the importance of taking personal responsibility; ability to take personal responsibility for assignments, decisions and results, and focus on activities that have the greatest impact on meeting work commitments.
- Accuracy and Attention to Detail - Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
- Active Learning - Understanding the necessity for continuous personal growth and learning; ability to gauge one\'s strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development.
- Culinary Arts - Knowledge of culinary arts, characteristics of multiple cuisines, food science and nutrition; ability to prepare and cook foods and meals that are pleasing to the palate and the eye.
- Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Flexibility and Adaptability - Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
- Food and Beverage Handling Practices - Knowledge of food safety and foodborne illness; ability to develop, implement, and carry out sanitary and safe food and beverage handling practices.
- Initiative - Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
- Listening - Knowledge of effective listening issues and techniques; ability to gather, clarify, and apply information transmitted verbally, while exhibiting a genuine interest toward the speaker.
- Operations, Front of House- Knowledge of customer service techniques and approaches within a hospitality environment; ability to oversee and carry out tasks associated with customer-facing operations in casual and fine dining restaurants.
- Safety, Injury Prevention, and Emergency Procedures - Knowledge of safety and emergency procedures; ability to prevent and treat injuries and sickness and to implement emergency procedures.
- Service Excellence - Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Standard Operating Procedures - Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
- Teamwork - Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels.
- Ability to obtain a food handler\xe2\x80\x99s card.
- Ability to obtain a state issued alcoholic beverage license.
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Job Detail
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Job IdJD4252020
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCatoosa, OK 74015, United States
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EducationNot mentioned