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Phlebotomist - Valley West Laboratory, Casual, Rotating Location Sandwich, Illinois Business Unit Valley West Hospital Job REQID 93849 Job Function Laboratory Shift Day Job (1st)

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you\'ll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Description

See what our staff have to say about working in the LAB at Northwestern Medicine!\xc3\x82 \xc3\x82

The Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization\xc3\xa2\xc2\x80\xc2\x99s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Phlebotomist provides expert phlebotomy services and must demonstrate excellent customer service and communication skills.\xc3\x82 The phlebotomist must have the ability to function as part of a highly effective team that consistently puts \xc3\xa2\xc2\x80\xc2\x9cPatients First\xc3\xa2\xc2\x80\xc2\x9d.\xc3\x82 The phlebotomist is responsible for venipuncture collection and specimen processing. Other responsibilities include but are not limited to order entry in multiple systems, verification of test result receipt, patient information retrieval and lab reception/clerical duties and functions.

Responsibilities:

• Performs phlebotomy and other lab specimen collections per age related standards. Provides appropriate post-phlebotomy patient care. Identifies need for patient medical assistance and call codes as appropriate.
• Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager.
• Use manual requisitions and labels specimens appropriately.
• Label and process specimens according to established protocols and policies.
• Must effectively procure blood specimens from infant, adult, geriatric, and wheelchair bound patients. Must demonstrate competency for age related responsibilities.
• Understands the operation and maintenance of equipment pertinent to the job. Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results to the client office staff and performs other duties as assigned.
• Requests/obtains written physician orders with all required information necessary for lab services requested and accurately orders laboratory tests in computer system(s).
• Prioritizes tasks and is able to multi-task.
• Performs and collects phlebotomy specimens within cost and maintains efforts of a less than 2 percent recollection or cancellation rate.
• Follows TJC National Patient Safety goals in regard to two patient identifiers and handwashing.
• \xc3\x82 Presents a friendly, approachable, professional demeanor and appearance.
• \xc3\x82 Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person or recourse to do so.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles and acknowledges the assistance and contributions of others.
• \xc3\x82 Uses organizational and unit/department resources efficiently.
• \xc3\x82 Manages work schedule efficiently, completing tasks and assignments on time.
• \xc3\x82 Participates in efforts to reduce costs and streamline work processes.
• Communicates and notifies Laboratory and/or Physician of problems with specimen procurement to ensure optimal care.
• Provides follow up on test results to appropriate individuals in a professional and courteous manner.
• Continuously updated on information by reading emails daily.
• Maintains compliance in MediaLab by signing off on documentation within 14 days (30 days for new hires) of release and competency assessments before their due date.
• Maintains a safe work environment, holds self-accountable for safe work practices, performs all aspects of daily work in a manner that contributes and ensures an environment of patient safety. Adheres to all recommendations and requirements of the Lab and Hospital Safety Committee.
• Performs all aspects of patient care in a manner that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Complies with all organizational policies regarding ethical business practices.
• Performs clerical work; faxing, printing, filing, reviewing, and verbally releasing laboratory results.
• Initiates the meeting of responsibilities without prompting and can complete tasks independently without immediate supervision.
• Demonstrates the values of team concept on a consistent basis. Interacts with all team members in a professional manner and aids/assists coworkers to complete assigned tasks.
• Responsible to remain at account until all specimens are processed and each patient is drawn.
• Processes specimens in a timely manner to ensure stability and integrity of samples.
• Properly packages specimens for transport by courier.
• Follows biohazard waste procedures and ensures proper storage and timely pickup of biohazardous waste.
• Orders supplies in a timely manner to ensure they are on hand when needed but does not over request and cause supplies to expire before use.
• Coordinates with supervisor and scheduler to ensure fair rotation of weekend duties, holidays and PTO requests.

Qualifications

Required:

• High School diploma or equivalent.
• Phlebotomy certification\xc3\x82 through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting.\xc3\x82 \xc3\x82 \xc3\x82

Preferred:

• Experience performing phlebotomy on a broad range of patient types.
• Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
• Familiar with medical EMR systems.
• Knowledge of medical terminology.

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Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

We are committed to providing reasonable accommodations to qualified individuals with disabilities. To request a reasonable accommodation at any step in our application or interviewing process, please email and a Human Resources representative will connect with you to discuss next steps.

\xc2\xa9 2023 by Northwestern Medicine\xc2\xae and Northwestern Memorial HealthCare.

Northwestern Medicine\xc2\xae is a trademark of Northwestern Memorial HealthCare, used by Northwestern University.

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