Job Description

PERSONAL TRAINING & SALES COORDINATOR

General Summary of Position:

Generate leads, conduct engaging tours and sell memberships and training packages. Provide a positive customer experience to promote retention and referrals. Support the development and growth of personal and group training programs not only through sales, but by training members and clients. Support club operational functions and marketing initiatives as assigned.

(Sales and Marketing Responsibilities)

Interact with existing and prospective customers online, on the phone and in-person to generate leads and drive revenue growth Sell memberships and personal training packages by articulating the value of our offerings and being adept at removing obstacles to making a sale Ensure customer satisfaction at every opportunity to drive growth by making existing customers raving fans and eager to generate leads for us Support social media content development Attend local events to spread awareness of our club and its fitness offerings

(Personal and Group Training Responsibilities)

Provide one-on-one personal training using safe, effective programming Communicate clearly and professionally with clients to support goals and progress Adjust workouts based on experience level, injuries, and changing client needs Maintain punctuality, professionalism, and strong ethical standards Teach group classes

(Club Operational Responsibilities)

Review club and personal training surveys, follow up with members and clients, and propose and/or implement improvements as required Make independent decisions related to customer service Collect outstanding dues Ensure facility and equipment operational and organizational and cleanliness standards are consistently met or exceeded Enforce club policies and procedures Support all other duties and initiatives as assigned

Requirements:

Current NCCA-accredited personal training certification Current CPR certification (or willingness to obtain PRIOR to employment) 2+ years of experience in sales and customer service 1+ years of experience in personal training and group class instruction (or extensive fitness experience and demonstrated ability to conduct high-value sessions during an interview) Strong understanding of exercise science, anatomy, and proper training technique Excellent communication (written and verbal) and interpersonal skills Possess a can-do attitude, recognizing that working for a small business means wearing many hats, taking initiative, and being flexible to make things happen Ability to recognize areas of improvement and propose or make changes where applicable using sound judgement Be professional, punctual, reliable and organized and have ability to prioritize and meet deadlines Demonstrate trustworthiness and ability to handle confidential information Ability to work a 5-day, 40-hour workweek. Schedules will fall during staffed hours, which are: Mon-Thur (8:30am-7pm), Fri (8:30am-6pm) and up to 1-2 Saturday mornings/month (8:30am-noon) if needed. We do our best to accommodate employee preferences and conflicts, whether sporadic or recurring, as long as business needs are met to ensure the best possible work-life balance. *

WHY YOU SHOULD APPLY:

Growth potential - your contributions and results will be recognized, appreciated and rewarded! Generous compensation including performance incentives! Comprehensive benefits package including PTO, Healthcare including Dental and Vision, 401k with company match, and 2 FREE gym memberships (employee and spouse/partner)! Ability to trade shifts to improve work-life balance and reduce need to take time off. Although this is an on-site position, we make it as flexible as possible!

Be a part of one the highest performing clubs in the world's largest and fastest-growing fitness club chain!

THE LOCATION:

Mid-City, just off I-10 near City Park. Centrally located. Right on Canal Street across from a streetcar stop with plenty of free parking, including company-provided and reserved off-street parking.
The right candidate will be a high-energy team player who is results-oriented and wants to grow professionally while contributing to the growth of our business. This is a key role with substantial growth potential!

THINK THIS COULD BE A GREAT FIT?

WE'D LOVE TO HEAR FROM YOU!

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Application Question(s):

Are you willing to undergo a background check, criminal and otherwise, including drug screen, as a requirement for this position or at any time during employment if required? Are you available to working 40 hours/week, during which you will be scheduled as necessary during our shift times as described in the job post? If not, please describe any conflicts. While certainly not required, Spanish fluency is helpful as we have a significant number of Spanish-speaking members and prospects, many of whom know very little English. Please elaborate on your fluency in Spanish (oral and written) if applicable.
Experience:

Sales: 1 year (Required) Customer Service: 1 year (Required) Group Fitness Instruction: 1 year (Preferred) Personal Training : 1 year (Preferred)
License/Certification:

NCCA-accredited personal training certification (Required)
Work Location: In person