Title: Mobile Supportive Services Peer Support Specialist Salary: $24.25 hourly, non-exempt Shift: Varies \xe2\x80\x93 TBD (40 hrs) Reports To: Mobile Supportive Services Program Manager
Do Good Multnomah\xe2\x80\x99s approach is simple, we offer all program participants our respect and we seek to honor their inherent dignity. While we are committed to providing participants a safe, warm place to stay for the night, we are equally interested in forging meaningful relationships with them. These bonds allow for our staff to serve as mediators and connectors between participants and a variety of service organizations in Portland.
THE COMPANY: The culture and care we strive to provide our shelter participants at Do Good Multnomah is extremely important to all of us. We believe it is essential to gain an understanding of our participants and the issues that they face. In this way, we are changing the way we serve houseless individuals in the Portland community, and we\xe2\x80\x99d love for you to be a part of that.

• Our organization pays a living wage and offers opportunities for continued growth and development within the organization based on employee performance.
• We believe in treating all people like human beings\xe2\x80\x94period. This means we are a highly relational organization, committed to knowing one another and knowing our participants.
• We are decidedly not neutral on matters of inclusion, diversity, equality, and anti-racism; we strive to be a place of refuge and safety for the marginalized.

THE POSITION: The Peer Support Specialist will be a member of the Mobile Supportive Services (MSS) Team whose mission is to support those experiencing houselessness transition from shelter to permanent housing and retain housing. The successful applicant will work with shelter teams as well as the Clinical Social Worker on their mobile team to provide peer delivered services to participants in the MSS program, assisting them with skill development, navigating systems of care and community integration. Tasks performed by Peer Support Specialists may include assisting their peers in articulating their goals for recovery, supporting them in their treatment, modeling effective coping techniques and self-help strategies based on the specialist\xe2\x80\x99s own recovery experience, acting as a liaison between them and other providers and supporting them in advocating for themselves to obtain effective services. The position will be a part of a small team who will support and engage in participants overall health and well-being using a strength-based, housing first and harm reductive model.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop rapport with participants, utilizing personal and professional experience to empower and promote wellness and recovery
• Work with shelter staff to conduct pre-enrollment meetings with identified participants, as needed, to build a relationship of trust and rapport and act as a guide into MSS services. Once the participant is in the MSS program, continue to provide regular peer support visits in their home and throughout the community to support, educate and engage participants in their own environment (often by oneself).
• Work closely with the Clinical Social Worker to advocate, refer, and assist participants with applications to ensure participants get access to a variety of services and benefits, including employment, recovery, and mental and physical health services.
• Develop comprehensive knowledge of community and housing resources and maintain effective relationships with these resources to best meet participant needs.
• Assist the Clinical Social Worker with conducting program intakes, exits and follow-ups and ensuring corresponding documentation is accurate and uniform.
• Maintain accurate physical and electronic records, including utilizing the Homeless Management Information System (HMIS) to record peer services provided.
• Work with participants to identify and develop natural community supports to foster independence and community integration.
• Assist participants with tasks related to housing acquisition, including housing search and viewing, submission of applications, lease and compliance paperwork signing and obtaining furniture and household goods.
• Support participants in advocating for their housing needs and communicating with their property managers. Assist with eviction prevention, including helping participants develop housing stability plans to address identified issues.
• Work with the MSS Program Manager and Social Worker to prepare participant assistance fund requests.
• Participate in weekly mobile team case conferencing and other on-going, recurring community partner meetings for both Veterans and non- Veterans.
• Maintain certification and advance professional knowledge/skills with the guidance of the Program Manager to drive continuous improvement in program effectiveness as measured by individual progress.
• Maintain effective communication with all staff, programs, and community partners.
• Other assigned tasks and duties appropriate to position.
• Adhere to all state and federal privacy and security regulations applicable to the program, and to Do Good Multnomah\xe2\x80\x99s policies and agreements regarding confidentiality, privacy, and security.

SKILLS AND ABILITIES:

• Consistent, clear, and direct communication with referrals, staff, and participants.
• Ability to display a non-judgmental attitude, and a willingness to learn new skills.
• Ability to engage in Do Good\xe2\x80\x99s equity, inclusion, and anti-racist work at the full-staff, program-specific, and individual levels.
• Demonstrated ability to work independently, problem solve, and complete tasks in a timely manner.
• Must be self-motivated and detail oriented.
• Ability to communicate clearly and concisely both verbally and in writing.
• Ability to work courteously with the general public, participants, and co-workers.
• Ability to maintain accurate records and necessary paperwork.
• Ability to learn and apply training instruction.
• Ability and knowledge to provide advocacy.
• Professional maintenance of appropriate boundaries.
• Sufficient manual dexterity and physical ability to perform assigned tasks.