Job Description

POSITION SUMMARY: The Peer Advocate provides on-site support to ensure a safe, clean, and peaceful environment within the micro-shelter community. This role maintains a consistent presence in the village, supports residents during move-in and move-out, monitors site activity, and helps enforce community guidelines. The Peer Advocate assists with light maintenance and janitorial duties, responds to resident needs and emergencies, and collaborates closely with the Lead Advocate to promote resident well-being, safety, and smooth day-to-day operations.



DUTIES AND RESPONSIBILITIES:

Foster a safe, clean and peaceful environment in the Homes4All Micro-shelter community. Assist Residents in completing move-in and move-out paperwork. Monitor Residents entering and exiting the village. Maintain logs and complete incident reports. Provide an on-site presence in the community, provide assistance to the Residents, enforce rules and guest policy. Monitor activities, safety, security, and cleanliness in the village. Serve on team providing 24/7 staffing. Monitoring the people as they enter and exit the site. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct. Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the community. Prepare vacant units including light maintenance, cleaning, and coordinating with Lead Advocate to ensure proper turnover. Respond to Residents questions in a polite and comforting manner. Provide info and feedback to Lead Advocate on on-going operations and the welfare of Residents. Respond to emergencies, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert Homes4All staff and management of incidents, safety concerns and other related issues. Other duties as assigned.


KNOWLEDGE, SKILLS AND ABILITIES:

Proven ability to work with minimal supervision. One year maintenance, customer service and/or management experience. Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income housing and ending homelessness. Experience working with low-income people. Excellent problem solving and conflict resolution skills. Excellent communication skills. Must pass criminal background checks and drug screening test.


PHYSICAL REQUIREMENTS:

Ability to maintain an on-site presence, including standing and walking for extended periods in a community setting that includes both indoor and outdoor areas. Ability to bend, kneel, and perform light cleaning and maintenance tasks. Ability to lift and move items weighing up to 25 pounds. Ability to respond calmly and promptly to emergencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.


Faith Chapel Cares LLC is a part of the ministry of Faith Chapel Christian Center. Applicants for this position are expected to support and uphold the vision, values, and beliefs of Faith Chapel Christian Center in their work environment and lifestyle.