Job Description

: \xe2\x80\xa2Provides support and guidance to users to resolve problems related to ERP and related business application functions

• Attains and applies functional knowledge of the ERP Modules, database structure, and point of integration with other applications

• Communicates with users via division ticketing and support systems to identify user issues and determine what steps have already been taken to resolve the issue

• Works on business systems enterprise applications related projects as assigned

• Identifies trends in root causes to help create knowledge-based articles

• Performs other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of payroll and human resources software.
• Knowledge of School District policies regarding leave, absences, benefits, and deductions.
• Effective oral, written, and interpersonal communications skills.
• Skilled in analytical thinking and mathematical computations.
• Skilled in organization, data collection, record-keeping problem-solving, and time management.
• Ability to use relevant computer applications.
• Ability to prioritize tasks and manage multiple assignments simultaneously.

Job Types: Full-time, Contract Salary: $25.00 - $35.00 per hour Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Decatur, GA 30033: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Please share your work authorization/Visa status (USC/GC).
• Please share the best time, number, and email to connect with you.

Education:

• High school or equivalent (Preferred)

Experience:

• Human resources: 3 years (Preferred)
• Payroll: 3 years (Preferred)
• Technical support: 3 years (Preferred)
• troubleshooting: 3 years (Preferred)

Work Location: One location