JOB DESCRIPTION:
PURPOSE
To lead, develop and oversee payroll operations for assigned branches.
ROLE AND RESPONSIBILITIES
Manage vendor relationship with Madison Resources.
Develop and implement standards, procedures and controls to improve data entry efficiency, accuracy and performance.
Monitor compliance with assigned branches with Masis Staffing Solutions policies and procedures for payroll.
Ensure timecards have the necessary fields and approval to meet industry's best practices.
Troubleshoot case by case data entry issues and delays and design corrective actions to improve the overall process.
Act as compliance agent for the HR department when needed.
Implement new processes across all branches by taking lead role in analysis, testing and evaluation.
Process Owner for all National Payroll relevant systems
Adherence to company policy in all matters,
Performs other related duties as required and assigned.
Address ongoing customer complaints concerning billing or invoice issues specifically to VMS accounts
Review weekly ageing reports and communicate with Business Development Managers to ensure contract terms are kept by customers.
Place direct phone calls and E-mails to branches with discrepancies
Work closely with the Payroll Department on discrepancies and reconciliation of VMS accounts
Work closely with MSP vendors to implement accordingly
Prioritize and schedule issues. Escalate problems (when required) to the appropriate department
Presents oneself as a positive role model to the company and customers
Adheres to all department and company policies and procedures.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor's Degree preferred
3-5 years of experience working high volume multi-state payroll environment. Staffing industry experience greatly preferred, but not required.
Human Resources Department
PREFERRED SKILLS
Excellent communications and interpersonal skills
Ability to multitask and work on multiple projects simultaneously
Demonstrated learning agility
Ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work.
Advance PC skills including Microsoft Word, Excel, etc.
Self-motivated character
Ability to successfully communicate with all levels of workforce.
ADDITIONAL NOTES
May require extended daily work schedule.
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