Patient Services Specialist

Texas, United States

Job Description


Org Level 1

Texas Tech Univ Health Sciences Ctr

Org Level 7

545202 - Psychiatry Ode General

Position Description

This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities.

Requisition ID

35958BR

Travel Required

Up to 25%

Pay Grade Maximum

27.84

Major/Essential Functions

  • Establish a good rapport with patients and interact in an empathetic manner.
  • commitment to improving the experience and delivery of care for patients.
  • Strong communication skills, with excellent interpersonal skills
  • Ability to listen to others and respond professionally
  • Strong critical thinking, problem-solving, and attention to detail
  • Possess a growth mindset.
  • Answer patient calls and insurance verifications.
Grant Funded?

No

Pay Grade Minimum

15.00

Pay Basis

Hourly

Schedule Details

Monday - Thursday, 8:00 AM to 7:00 PM

Campus

HSC - Permian Basin

Department

Psychiatry Ode General

Job Group

Information and Records Clerks

Shift

Day

Required Qualifications

A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

Does this position work in a research laboratory?

No

Navy Enlisted Classification Code

YN, HM

Air Force Specialty Code

3A1X1, 4A0X1

Marine Military Occupational Specialty Code

0111

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: .

Texas Tech University System

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Job Detail

  • Job Id
    JD4373459
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Texas, United States
  • Education
    Not mentioned