Patient Services Coordinator Iii
Waltham, MA, United States
Job Description
MGH WALTHAM CANCER CENTER
$750 sign-on bonus for qualified candidates!
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
- Coordinates and maintains providers\xe2\x80\x99 master clinical schedules
- Submits referrals for specialty appointment requests
- Obtains intake information from patient and referring physician\xe2\x80\x99s offices.
- Schedules Radiology tests
- Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
- Schedules infusion related services utilizing OptIn scheduling support system
- Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
- Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
- Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
- Performs other duties as assigned
Qualifications
QUALIFICATIONS:
High school diploma required, Bachelors preferred
RSRMGB
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Job Detail
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Job IdJD4259497
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWaltham, MA, United States
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EducationNot mentioned