Patient Coordinator and Receptionist Job in Ellis Dentistry Co.

Patient Coordinator And Receptionist

Saint George, UT, US, United States

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Job Description

As the first face our patients see when they walk into Ellis Dentistry Co., we are seeking an outgoing and detail-oriented Patient Coordinator/Receptionist to join our team! This position involves a Monday through Thursday work week with one half day on Fridays per month. This role is vital in ensuring smooth front desk operations, providing exceptional patient service, and supporting clinical staff with administrative tasks. The ideal candidate will have excellent communication skills to create a welcoming environment for patients and staff alike. Experience in a dental office or clinical setting is preferred.

Duties

Greet patients upon arrival and manage check-in/check-out processes efficiently. Schedule appointments using both Dentrix and our messaging system. Verify insurance coverage and perform insurance verification procedures. Collect patient payments. Manage medical records, ensure HIPAA compliance, and maintain accurate documentation of patient interactions. Handle phone calls with professionalism. Support clinical staff with administrative tasks such as scanning, faxing, and managing Dentrix. Maintain a clean and organized front desk area while managing appointment schedules to optimize clinic flow. Support care plans coordination and facilitate communication between patients and dental staff.

Skills

Proficiency with Dentrix. Strong knowledge of dental terminology. Experience with insurance verification procedures. Previous clinic or dental office experience is highly desirable. Knowledge of HIPAA regulations to ensure patient confidentiality and compliance in all interactions.
Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Expected hours: 30 - 38 per week

Benefits:

401(k) matching Employee discount Paid time off
Work Location: In person

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