Responsibilities
Patient Account Representative
Poplar Springs Hospital is a 183 bed acute care and residential facility. For more than 30 years Poplar Springs Hospital has been guided by its mission of helping those who need the full continuum of behavioral health services. Our facility offers behavioral and psychological treatment for adults and adolescents through our acute programs, adolescent residential programs, as well as programs for active duty military. Poplar Springs Hospital is located in Petersburg, Virginia, 20 minutes south of Richmond and 50 minutes north of North Carolina. Situated on 25 acres, our serene, nature-like setting offers our patients a sense of calm and peace. We offer families hope through a nurturing environment for adults and adolescents to flourish in their environment.
Much more online at: https://poplarsprings.com/
We have a new opening for a Patient Account Representative. The Patient Account Representative is responsible for all the activities that take place in the business office. All personnel will be trained and knowledgeable to perform all assigned duties within the office as needed. Duties include: Admissions: Responsible for the timely and accurate completion of all types of admission forms involving personal, statistical and financial, and insurance information as well as the timely distribution of this information to appropriate departments. Verifies insurance information, calls in demographic information, pre-certifications, etc. assist with patient account functions as available. Financial Counselor/Collector: Responsible for verification of insurance eligibility and benefits and meeting with patients or responsible parties to arrange for payment of applicable patient portions prior to admission and discharge. The financial counselor will serve as a liaison between the family or assigned parties, business office and case management staff. Acts as liaison with insurance companies to insure payment and researches all information necessary to complete billing process. Assists patients in making financial arrangements on accounts. Follows-up on all assigned accounts until zero balance or turned over to collection. Patient Services Representative/Biller: Interviews patients or responsible person to arrange methods of payment and completes billings for assigned portion of patient population. Acts as liaison with insurance companies to insure payment and researches all information necessary to complete billing process. Assists patients in making financial arrangements on accounts. Follows-up on all assigned accounts until zero balance or turned over to collection. Patient Services Representative/Collector: Interviews patients or responsible person to arrange methods of payment and completes billings for assigned portion of patient population. Acts as liaison with insurance companies to insure payment and researches all information necessary to complete billing process. Assists patients in making financial arrangements on accounts. Follows-up on all assigned accounts until zero balance or turned over to collection. Cashier/Collector: Reconciles daily cash and check receipts. Verifies account balances. Is cross-trained on other aspects of business office functions. Maintains required records, reports, files in an accurate manner. Promotes company philosophies, generates team spirit, and creates and maintains an environment that fosters employee/customer satisfaction and maximizes productivity and profitability.
Benefit Highlights:
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