Job Description

Scope and General Purpose Oversee all aspects of safety and security of the hotel by patrolling the building, parking lots, and grounds to ensure security and prevent damage to or loss of guest, employee, and company property. Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner Essential Duties 1. Complete routine rounds of property (interior and exterior) noting unusual occurrences, suspicious persons and suspicious vehicles 2. Identify unlocked doors or laundry chutes, unsafe conditions and missing or inoperative safety equipment 3. Ensure all public spaces are locked after hours of operation to prevent unauthorized use (swimming pools, conference rooms, fitness center, restaurants, etc.) 4. Ensure policies and procedures of the hotel and brand are enforced 5. Confront guests and employees involved in unsafe/illegal acts 6. Investigate/handle complaints, incidences, accidents and emergencies 7. Complete incident report form for all incidents during scheduled shifts 8. Report any safety of liability related conditions to management 9. Provide security for guests, employees and property by adhering to security procedures for guest room keys and master keys 10.Maintain a full understanding of all hotel emergency procedures 11.Report any suspicious activity to management 12.Complete checklists, forms, logs and reports accurately and on time 13.Perform duties of Guest Services, Engineering and Housekeeping 14.Be alert to hazards and responsible in carrying out hotel\xe2\x80\x99s safety, security and emergency procedures 15.Suggests ways to improve safety conditions that reduce or prevent accidents and injuries 16.Participate on safety committee or other special projects for safety 17.Actively seek and report potential security risks or hazardous conditions 18.Handle emergency situations effectively and professionally 19.Ability to remain calm in a crisis\\s 20.Attend all mandatory meetings 21.Abide by all Hawkeye Hotels policies and guidelines as outlined in the Hawkeye Hotels Employee Handbook. 22.Performs all other duties assigned Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. Education and/or Experience Proven work experience as a security guard or relevant position. Ability to operate detecting systems and emergency equipment o Excellent knowledge of public safety and security procedures/protocols o Surveillance skills and detail orientation o Integrity and professionalism o High School degree or equivalent o CPR Certification \xe2\x80\xa2 Communication Skills o Must be able to read, write and understand the English language, write concise reports with proper format, punctuation, spelling, and grammar; speak with poise, voice control and confidence using correct English and pleasant voice tone. o Must be able to provide creative solutions with an ability to suggest improvements o Ability to communicated effectively with the public and other employees o Must be able to maintain confidentiality \xe2\x80\xa2 Organizational Skills o Retain excellent time management skills and ability to multi-task and prioritize work o Maintain strong organization and planning skills in a fast-paced work environment o Possess problem solving skills, attention to detail and execute tasks flawlessly Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires occasional sitting in a backed chair writing reports and conducting interviews, constantly standing/walking patrolling grounds and hotel on asphalt, cement, carpet and gravel. Climbing stairs, regularly checking stairwells. Occasional lifting and/or moving light objects weighing up to 50 lbs. may be possible. Occasionally lift and/or move medium objects weighing up to 75 lbs. Computer Skills The employee must have the ability to learn and be proficient in the basic operations of computers. Financial Responsibility List monetary/accounting responsibilities applicable to this position. - Responsible for the cash handling procedures, accurate processing of charges, and collection of payments. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Hotel environment - Observation of hotel and premises - Frequent interaction with guests, public and employees Security Officer I have read and understand the functions of the job description for my position and am willing and able to perform all functions of this position with or without reasonable accommodation. I understand that it is my responsibility to advise my employer and provide appropriate medical documentation as required to support a request for reasonable accommodation to enable satisfactory completion of the essential job functions. I understand that this job description is not an employment contract, implied or otherwise, and the employment relationship is at will. I further understand that I am obligated to report any unwelcome sexual or other unlawful harassment in accordance with federal state laws. Job Type: Part-time Pay: $17.00 - $19.00 per hour Benefits:

• 401(k)
• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Minneapolis, MN 55403: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location