Outside Golf Operations
Salem, VA 24153, United States
Job Description
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Job Summary The Outside Golf Staff is responsible for providing the highest level of guest service while maintaining the golf car fleet, staging area, and practice range area in a professional manner. Responsible for ensuring all guests have an exceptional golfing experience. Primary Job Duties Essential Duties/Functions
- Assist golfers by loading bags on carts, in and out of their cars, cleaning clubs, and preparing golfers for play ensuring all their needs are met and questions answered.
- Cleaning and always maintaining the storage areas and golf cart fleet.
- Monitor carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Guests.
- Assist golfers after their rounds by cleaning clubs, delivering them to their cars as needed, and checking in the golf carts. When directed, manage the pace of play on the golf course.
- Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Guest, allowing them to enjoy the Club amenities and activities.
- Maintain cart barn, starter stand, and restrooms and that they are clean and orderly. Report damage to the physical plant or equipment immediately to Golf Shop.
- Maintain the practice areas so they are set up, clean, and organized for daily usage. Make sure the practice range is picked clean each evening and that plenty of practice balls are available each morning. Break down and move practice range ropes or hitting areas according to the schedule.
- Maintain the area outside the golf shop, parking lot, etc. so that it is uncongested, neat, and free of debris always.
- Assist and coordinate services with all other staff to ensure seamless and efficient service to guests.
- Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, etc.). Clean and picked up and free of clutter.
- Assist fellow Employees and Guests to ensure great service is provided without being directed. Be aware of team members and the environment and participate as a member of the team.
- Notify management of Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
- Must be able to interact with Guests professionally, helping them with changes and last-minute requests as needed.
- Flexible schedule
- Tips
- Salem, VA 24153: Reliably commute or planning to relocate before starting work (Required)
- Day Shift (Preferred)
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Job Detail
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Job IdJD4251507
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSalem, VA 24153, United States
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EducationNot mentioned