Job Description

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Overview

About St. Christopher\'s Hospital for Children

St. Christopher\xe2\x80\x99s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher\'s has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher\xe2\x80\x99s is a Magnet\xc2\xae designated hospital and was recognized as a Women\xe2\x80\x99s Choice Award Best Children\xe2\x80\x99s Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child\'s health conditions can be treated close to home.

Tower Health recognizes paying for education can be expensive. As part of our Educational Assistance benefit, the Tower Health Tuition Discount Program offers tuition reimbursement and other discounts to more than one hundred local and national schools. This includes Drexel University, Alvernia University, and Immaculata University \xe2\x80\x93 just to name a few.

Through the Tower Health Tuition Discount Program, eligible employees, spouses, dependents, and domestic partners may be eligible to receive the following benefits:

• Save 5 to 50 percent on tuition.
• Waived application fees.
• Discounts for your dependents, spouses, and domestic partners.

About the Organization

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our seven hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher\'s Hospital for Children. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health\xe2\x80\x99s commitment to Advancing Health, Transforming Lives.
Responsibilities

The primary objective of this position is to provide the full range of front desk operations in a busy medical practice as well as provide customer service to patients, families, physicians and staff as needed. This position also service to meet basic patient care / service needs and provides clerical functions for the Practice. Functions as a member of the Practice and promotes comfort and satisfaction using a customer driven process under the direct supervision of the Office Coordinator. Assists with maintaining confidentiality of all medical records / work place information and a clean working environment.
Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant Experience

Required Skills

• Customer Service Skills
• Excellent Communications Skills
• General Clerical Skills
• Medical Terminology
• Organizational Skills

Tower Health