Bothell Orthodontics is seeking to add a highly-motivated salesperson to our growing team as a full-time Treatment/Patient Care Coordinator. One of our current treatment coordinators is moving out of state later this year while the other will be on maternity leave this spring. We are seeking a new team member to train and prepare for long-term success.
Orthodontic treatment can have a profound and positive impact on patients lives. A Treatment Coordinator is a key player in helping guide prospective patients through the process of orthodontic treatment. As such, Treatment Coordinators must be motivated individuals who learn and adapt quickly. They must have a proven capacity to overcome objections, must be competitive and results driven. Treatment Coordinators are responsible for all the sales activities throughout our organization and are key players in building and maintaining customer relationships. Suitable applicants must be extremely outgoing, talented conversationalists, highly charismatic and fantastic team players. Confidence and willingness to have conversations about sensitive topics, such as oral health and finances, is vital to success.
Responsibilities:
Fully comprehend our products, services, offers, and key differentiators.
Take photographs, x-rays and digital scans of new patient's teeth.
Present treatment plans, negotiate agreeable financing options, and execute sales contracts.
Overcome objections by listening, observing, asking questions, and directing the conversation.
Maintain customer relationships to encourage repeat business and referrals.
Proactively work referrals and other warm leads to keep a full appointment schedule.
Review sales performance and work to always better utilize time and improve sales.
Help with answering phones, scheduling patients and calling insurance to verify benefits.
Job Requirements:
Highly effective communication skills are a must
Professional personal appearance is a must
Attention to detail
Experience in orthodontics or dentistry is extremely beneficial, but not required
Comfortable with computer applications (Microsoft Word, Excel, Outlook)
Compensation includes competitive hourly wage (DOE), monthly/semi-annual production goal bonus, health insurance, 401(k) with match, PTO, paid holidays and much more.
Please send a resume and cover letter stating why you would be a good fit for the position.
Job Types: Full-time
Job Types: Full-time, Part-time
Pay: $25.00 - $32.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Work Location: In person
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