Orthodontic Assistant Customer Service
Rogers, AR 72758, United States
Job Description
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We are looking for an Orthodontic Assistant to join our successful & amazing team!
The right person for this job is social, outgoing, and great working with their hands. The buzz of activity in our office as people attend their appointments keeps us busy and makes the day fly by.
We treat patients of various ages, from children to adults, and we treat them just like they are part of our family. But the smiles we help create take a lot of detailed work. We are good with our hands when working on technical procedures, and we are happy people who enjoy the satisfaction of making the lives of our patients better. Professionalism and a friendly smile are a must!
Summary: The Orthodontic Assistant will assist the Doctor(s) in both administrative & clinical duties including: prepare patient for procedure or exam, sterilize & disinfect instruments, set up instrument trays, prepare materials, & assist during clinical procedures. This position provides patient & practice support services, including, but not limited to, personal assistance, medical attention, & emotional support.
Responsibilities include but are not limited to:
- Work with clinical team each day on clinical startup & closing procedures.
- Cheerfully welcome and seat patients.
- Thoroughly educated with all clinical procedures & appliances and can perform each procedure efficiently in the allotted time or less.
- Actively provide hand instruments & materials as needed to Doctor(s) during exams & procedures in order to help maintain patient comfort & Doctor\xe2\x80\x99s efficiency.
- Effectively educate and motivate patient on proper orthodontic care including but not limited to oral hygiene and corrective/preventative measures.
- Take high quality diagnostic imaging.
- Accurately record treatment and appointment information in patient records.
- Assist in sterilization duties.
- Maintain hand pieces & instruments in good repair & sufficient supply.
- Keep units stocked & monitor inventory levels in units & backstock.
- Maintain clean clinical & patient areas by sweeping, dusting, mopping, sanitizing & disinfecting.
- Assist with dental & medical emergencies according to OSHA & office procedures.
- Adhere to strict safety guidelines & procedures to OSHA & office standards.
- Always maintain the highest level of confidentiality to HIPAA standards.
- Perform routine equipment maintenance & determining when & what kind of maintenance is needed.
- Maintain CPR certification.
- Use downtime constructively.
- Maintain regular attendance & adhere to assigned work schedule & office policies.
- Other duties & tasks, as assigned periodically.
Qualifications:
- Detail oriented in order to work efficiently in small spaces & maintain patient comfort.
- Excel in forward thinking in order to anticipate the needs of the doctor(s) as well as the patient.
- Demonstrate excellent communication skills by talking to others to convey information effectively.
- Demonstrate excellent active listening by giving full attention to what others are saying, taking time to understand points being made, asking questions as appropriate, & not interrupting at inappropriate times.
- Demonstrate excellent reading comprehension by understanding written sentences & paragraphs in work-related documents.
- Able to comfortably & efficiently handle multiple deadlines & task assignments.
- Comfortable seeing & able to maintain a professional demeanor & attitude while working around blood & unpleasant smells.
- Present in a professional, clean, well-groomed, pleasant, & cooperative manner.
- Always maintain the highest level of confidentiality to HIPAA standards.
- Adhere to strict safety guidelines and procedures to OSHA and office standards.
- Flexible & understand that job duties may change from time to time & that this individual may be asked to assist in other areas of the office.
- Flexible & understand that work schedule assignments may change depending on practice needs.
- Able to work both independently & cooperatively in team settings.
Experience preferred but not required.
Arkansas RDA License is preferred but not required.
This is what we do every day. Learn more about us and our office culture on our website & social media. If you would like to work in our upbeat atmosphere with a great group of peers and caring orthodontists, tell us why this job is right for you & why you are right for us!
Compensation Benefits Package Available:
- 401k
- Medical Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Supplemental Insurance
- Paid Time Off
- Paid Holidays
- Goal-Based Monthly Bonuses
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Job Detail
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Job IdJD4255307
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRogers, AR 72758, United States
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EducationNot mentioned