Job Description

Pharmacy Tech Certified !!!

Job Summary:

7AM-10PM Rotation Shifts with rotating weekend

We are seeking a detail-oriented and customer-focused Order Entry Technician to join our closed-door long-term care pharmacy team. In this role, you will provide essential support by performing customer service tasks and order entry under the supervision of a licensed pharmacist. Your work will help ensure the delivery of exceptional patient care and customer service while contributing to the smooth operation of the pharmacy.

Key Responsibilities:

Communicate with nursing facilities, prescriber offices, and insurance plans via phone or fax to process orders, answer inquiries, and ensure high customer satisfaction. Review and verify all orders for completeness before routing to order entry. Manage and process order shorts, refill-too-soon files, pending orders, and claims in collaboration with Billing Representatives. Research and resolve issues related to missing deliveries, incorrect prescriptions, or medication orders. Report unresolved matters to appropriate personnel. Enter profile-only information into patient profiles accurately and efficiently. Process electronic or faxed prescriptions by entering order information accurately into the pharmacy system. Calculate order quantities accurately based on requested amounts or automated system recommendations. Perform data entry for reorders, new orders, PRN orders, admissions, and other patient-related requests. Ensure all orders are processed within pharmacy cutoff times and expected delivery windows. Prepare and verify first-dose orders, including test claims for accurate billing when necessary. Maintain accurate records of medications and equipment dispensed, compute charges, and enter data into the system. Foster open communication between internal and external customers to enhance cooperative efforts and improve production performance.

MUST HAVE

Valid CPht license in PA

Experience in a pharmacy or healthcare setting, particularly in long-term care, is a plus.

Strong attention to detail and excellent data entry skills.

Effective communication and problem-solving abilities.

Ability to work collaboratively in a fast-paced, team-oriented environment.

Familiarity with pharmacy systems and software is preferred.
We are EOE

INDRX

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
License/Certification:

Pharmacy Technician Certification (Required)
Work Location: In person