Job Description

Operations Trainer \xe2\x80\x93 Culinary American Cruise Lines, the largest cruise lines in the United States, is seeking a culinary focused Operations Trainer for our Salt Lake City, UT training center. This role is responsible for assisting with the training and execution of all culinary job tasks, procedures, and standards. The ability to provide guests with a consistent and superior culinary experience starts with an excellent trainer. Job Duties:

• Collaborating with the Training Manager and Corporate Executive Chef to develop programs and curriculum designed towards culinary employees for their orientation, in-job, and recurring trainings.
• Conducts engaging in-person training sessions for all culinary staff under the guidance of the Training Manager and Corporate Executive Chef.
• Assist with the Training Manager in communication with all new hires.
• Works with the Training Manager to assure travel, transportation, and possible hotel arrangements are processed at least 4 days prior to training class.
• Creates work tickets for all culinary uniforms to ensure they have arrived at the training facility prior to all new hires start dates.
• Assist in the creation of Culinary Standard Operating Procedures that coincide with American Cruise Lines and FDA standards.
• Assist in writing standardized recipes and evaluating cost analysis.
• Ensures training follows regulations set forth by Food and Drug Administration, US Public Health, US Coast Guard, and other regulatory organizations.
• Ability to travel 10-20% of the time to vessels for additional training sessions.

Qualifications:

• Proven experience in learning and development, customer service, hospitality, or similar field.
• Preferred 2-4 years of culinary management experience at a full-service hotel, resort, country club or cruise ship.
• Culinary Arts degree is preferred.
• Experience with public speaking and instructional training including standing up in front of a classroom in a formal setting.
• Effective communication (verbal and written) and interpersonal skills to inspire and engage learners.
• Must be able to work in a fast-paced environment with a demanding time schedule.
• Proficiency in Microsoft Office, including Excel and Power Point.

Attributes for Success:

• Superior time management skills.
• Ability to manage and problem solve.
• Sense of urgency resolving all passengers, crew, and home office requests.
• Positive attitude and receptive to continuous performance feedback.

Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Salt Lake City, UT 84116: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant experience: 2 years (Preferred)

Work Location: One location

• Health insurance