Operations Support Specialist
Kea‘au, HI 96749, United States
Job Description
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Summary: Responsible for processing data and performing variety of clerical duties and support functions for the credit union; ensuring and verifying the accuracy of all data. Responsibilities and Duties:
- Perform all data entry and processing duties, primary focus in Item and Switch Processing (i.e. ACH, share draft, debit/credit exceptions).
- Perform functions related to plastic card processing, including but not limited to: disputes, lost/stolen cards, GL balancing, and card stock inventory.
- Verify data input to ensure accuracy.
- Review work for input. Resolve any issues regarding questionable data before inputting into the system.
- Generate a variety of reports as requested.
- Perform a variety of other clerical duties of moderate scope and complexity.
- Provide telephone support and perform other administrative duties as needed.
- Manage service requests for Facilities and equipment. Follow-up with vendors as needed. Some vendors (but not all) include: Ricoh (printers), Diebold & Securitas (ATMs, RTS, cameras), Hilo Mechanical (HVAC), KONE (elevator), Pest control companies, etc.
- Perform Record Retention Logging & Destruction process for the department\xe2\x80\x99s data processing documents (i.e. ACH, share draft, etc.).
- Perform various \xe2\x80\x9cback office maintenance\xe2\x80\x9d tasks to assist the other departments.
- Other duties/assignments as directed.
- Excellent member service, organizational, and communication skills.
- Able to understand oral and written instruction.
- Basic reading, writing, math, and problem solving skills.
- A positive and energetic attitude.
- Able to operate a 10-key calculator.
- Computer proficient, including Microsoft Office.
- Maintains a professional appearance and behavior.
- Verbal communication skills and the ability to follow oral and written instructions
- See details of objects on screen
- Basic reading, writing, math and problem solving
- Frequent sitting and typing. Occasional standing or walking.
- Indoor air conditioned office environment
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- 8 hour shift
- Monday to Friday
- Kea\xe2\x80\x98au, HI 96749: Reliably commute or planning to relocate before starting work (Required)
- Customer service: 1 year (Preferred)
- Health insurance
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Job Detail
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Job IdJD4251141
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKea‘au, HI 96749, United States
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EducationNot mentioned