Job Description

Company Summary: Electric Supply Center is one of the largest independent distributors of electrical components in New England. Our clients range from local electrical contractors to multi-national construction companies. Starting in 1971, our business has grown to 6 locations with revenue of over $100 million a year. Our mission is to do more for our customers than just sell electrical supplies. We go the extra mile for them and do everything in our power to help them compete in doing business at every point from quote to sale to delivery.

Position Summary For Operations Supervisor: The Operations Supervisor monitors the efficiency of the department and applies methods to improve processes. The position will keep track of key performance indicators, monitor compliance with operational policies, and the progress of tasks.

Supervisory Responsibilities for the Operations Supervisor

• In collaboration with other operations supervisors and managers, participate in the interviewing, hiring, and training of new staff
• Oversee daily workflow, and collaborate with staff, management, and leadership to remove any operational efficiency barriers, and promote a positive work environment
• Escalate employee concerns (performance, discipline, terminations, leaves, etc.) to upper management and Human Resources for the purposes of company policy compliance

General Responsibilities for the Operations Supervisor

• Collaborate with other operations supervisors to drive a cultural environment focused on safety and good housekeeping amongst all members of the shift
• Oversee efficiency of operational processes related to customer fulfillment and order accuracy
• Ensure shipping deadlines and dispatch times are met
• Identify, create, and troubleshoot any routing for Late Night dispatch as necessary
• In collaboration with other department supervisors and managers identify, investigate, and resolve delays in shift operations specific to the picking and checking processes
• Monitor the maintenance and necessary repairs to equipment
• Analyze business requirements and customer needs
• Provide direct support to shift associates to ensure that their needs are being met
• Other duties as necessary

Qualifications for Material Handler 2 (Picking/Selecting & Checking/Quality Control)::

Education:

• High School Diploma or equivalent required
• Bachelor\'s degree in supply chain, logistics, business management or related field preferred

Experience:

• At least 5 years experience working in Warehouse environment,
• At least 2 years experience working in Supervisory Capacity

Knowledge, Skills, and Abilities:

• Physical stamina and attention to detail
• Experience operating and training individuals on an electric pallet jack or forklift
• Organized and ability to work with team members
• Knowledge of operation logistics, continuous improvement process
• Proficient in Math, Microsoft Office Applications with particular focus on Excel
• Highly organized analytical thinker with attention to detail
• Excellent written and verbal communication skills
• Knowledge of codes, laws, regulations, and policies

Working Conditions:

• Working in a warehouse setting
• Be able to work with heavy machinery
• Ability to lift at least 50 pounds, 100 pounds with the help
• Stand, walk, and handle products for prolonged periods, intense physical exertion
• Availability on weekdays; morning or afternoon shifts
• Hazardous conditions may arise
• Must wear safety gear when handling tools

Benefits/Perks:

• Competitive Compensation with an Excellent Bonus Incentive Plan
• Paid Vacation, Sick, Holiday, Family, Medical Leave
• Medical & Dental Insurance
• Company Paid Life & AD&D Insurance
• 401k Retirement w Match
• Fun company paid events for customers and employees
• Boot Program
• Employee Referral Bonuses
• Employee Pay for Praise Spiff/Spot Bonuses
• Co-Ops & Jump Start Apprenticeship Programs

Equal Employment Opportunity Statement: Electric Supply Center is an equal opportunity employer that is dedicated to creating an inclusive environment for all employees and therefore prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy and related needs), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, political affiliation, retaliation, or any other non-merit factor or status protected by federal, state, local laws, and regulations.

PI217761093

Electric Supply Center