Job Description

As an Operations Sr Analyst, you will be working on a team building and maintaining custom client prior authorization portfolios. You will work independently while also backed by a phenomenal team of analysts and pharmacists focused on providing exceptional service to our clients.

Here\'s how you\'ll make an impact:

• Responsible for service transactions associated with business needs including but not limited to: client support, product support, and internal team support (projects/training)
• Complete day-to-day Business Operations tasks without immediate supervision, but have ready access to advice from more experienced team members
• Tasks involve a degree of forward planning and anticipation of needs/issues
• Resolve non-routine issues escalated from more junior team members
• Identify ways to streamline operational procedures between or within departments

What you need to do the job:

• High School Diploma or equivalent
• 5+ yrs experience in healthcare industry experience preferred
• 2+ yrs experience in claims review, prior-authorization, and/or pharmacy technician duties highly preferred
• Proven ability to multi-task, prioritize, and support multiple projects while meeting deliverables
• Proficient in Microsoft office, especially Excel (to include pivot tables, v-look-up and ability to manipulate data) required
• Exceptional Communication skills, with both internal and external business partners required
• Flexible and agile, ability to pivot based on market demands required
• Independent worker with strong problem solving skills
• Eager to learn and proactive in expanding end to end knowledge in the PBM space

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 50,000 - 83,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That\'s why you\'ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you\'ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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