Job Description

Position Information

Announcement Number STAFF - VA - 23422
For questions regarding this position, please contact:

Search Support at or 406-994-6468.
Classification Title Culinary Svcs Mgr I - BZ
Working Title Operations Manager
Brief Position Overview

Culinary Services is looking for motivated team members who are excited to actively participate in the ever changing world of the high-paced food industry.
Position Number 4N1046
Department Miller Dining Commons
Division Auxiliary Services
Appointment Type Classified
Contract Term Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA Non-Exempt
Union Affiliation Exempt from Collective Bargaining
FTE 1.0
Benefits Eligible Eligible
Salary $34.14 per hour
Contract Type Classified Hourly
If other, please specify
Recruitment Type Open

Position Details

General Statement

(CSD), a division of Auxiliary Services, provides meals and specialty beverages for over 18,000 customers daily and is an integral part of campus life and the overall college experience. CSD proudly provides Montana State University students with not only a repertoire of various cuisines, cooking styles, and flavors, but a comfortable atmosphere to meet friends, study, and simply relax. The division is comprised of 2 residential dining halls, a commissary kitchen, 3 coffee shops and the Union Market retail operation, Brick Breeden Fieldhouse and Bobcat Stadium Concessions, Fork in the Road food truck, MSU Catering, Indulge In-House Bakery, and the Farm to Campus Program.
Duties and Responsibilities

Reporting to the General Manager, the Operations Manager is mainly responsible for the management of the dining hall front of house operations for their assigned shift (AM or PM).

• Active and responsible management of the department\'s financial and human resources, and inventory.

• Manages full-time and part-time staff to ensure customer needs are being met.
• Performs a variety of administrative duties related to hiring, payroll, evaluations, and discipline actions.
• Collaborates with the Chef de Cuisine to ensure quality control of meal production.
• Ensures food production meets/exceeds all state and local food code standards.
• Ensures all supplies necessary to do business are in stock.

• Partners with the management team to provide a creative and pleasing dining experience for students and other patrons.
• Ensures the proper maintenance and upkeep of the facilities and equipment.
• Assists with implementing short and long term strategies and goals and for the operation.
• Works where needed in the operation performing day to day activities.
• And actively contributes to the success of the department while performing other duties as needed in support of the department\'s mission.

Required Qualifications - Experience, Education, Knowledge & Skills * Progressively responsible management experience in large volume food operations or an equivalent combination of relevant education and experience.

• Extensive customer relations experience.
• Progressively responsible experience supervising a large and diverse staff.
• Demonstrated experience with food, labor, and inventory control.
• Proficient experience using computers and various software packages.

Preferred Qualifications - Experience, Education, Knowledge & Skills * Advanced degree or certificate in business, the hospitality field, culinary arts, or a closely related field(s).

• Experience managing a multiple concept food service facility.
• Experience working with a menu management system.

The Successful Candidate Will

• Exhibit comprehensive knowledge of a large scale/high output food service operation.
• Positively and professionally perform all the functions of the position while providing excellent customer service
• Exhibit strong communication and interpersonal skills with the ability to motivate employees to perform at and sustain a high level of quality
• Prioritize and organize workload in order to complete tasks in a timely manner with minimal supervision
• Consistently exercise initiative and good judgment
• Maintain compliance with policy and procedure
• Exhibit accurate record keeping skills
• Quickly adapt to changing priorities
• Follow health and sanitation guidelines for food preparation and handling
• Network and maintain strong working relationships
• Demonstrate experience in facilitating change, managing conflict, and problem solving
• Generate team oriented solutions to challenges facing the Food Services division
• Be knowledgeable about State and Federal health and food safety guidelines.
• Work effectively and efficiently in close cooperation with CS staff in a team-oriented environment

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University\'s rights to assign or reassign duties and responsibilities to this job at any time.

• Preferred possession of a valid driver\'s license and meet all State of Montana requirements to operate State/University vehicles. Please do not send a copy of your driver\'s license at this time. (If the successful candidate possesses a valid out of state driver\'s license, candidate must obtain a valid Montana driver\'s license within 60 days.)
• Will will work evenings, weekends, long hours, consecutive days during busy periods, and occasional holidays as the school and event schedule demands.
• May occasionally work outside and in inclement weather assisting with special events.
• Possess an 8-hour sanitation certification or have the ability to become certified.
• You are welcome to apply/interview for this position but the Culinary Services Department lacks the necessary funding to provide sponsorship at this time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

• Normal office and kitchen/cooler/freezer environments
• Work for long periods of time at a computer or on the phone
• Remain stationary or move about for long periods of time
• Navigate food service and other campus areas
• Move odd shaped items while conducting business
• Occasionally move up to 50 lbs
• Exposure to cleaning chemicals on a daily basis
• Occasionally work outside and in inclement weather

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1
Desired Start Date Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:

Screening of applications will begin on June 22, 2023; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions

Please address the qualifications in your cover letter and resume.

Questions? Contact Search Support at or 406-994-6468
Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

In compliance with the Montana Veteran\'s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran\'s preference please complete the veteran\'s preference information located in the Demographics section of your profile.

MSU\'s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website:

Applicant Documents

Required Documents * Resume

• Cover Letter

Optional Documents

Montana State University