Job Description

Position Summary:
This position provides analytical and operational support as it relates to all phases of practice integrations as well as Revenue Cycle performance and reporting. Areas of accountability include adaptation and implementation of EMA, AdvancedMD, Flexscan, and other systems utilized including training with respect to both systems. This position will work in conjunction with the operations team to ensure effective operations of all practices.
Essential Duties and Responsibilities:

• Responsible for supporting implementation, solutions and systems required for achieving and sustaining superior performance within the revenue cycle at the local level as well as companywide.
• Member of the project management team during the implementation process for EMA, AdvancedMD, Flexscan and other systems utilized.
• Engage subject matter experts when necessary.
• Support change and the development, interpretation, implementation and evaluation of process improvement and quality management activities.
• Identify/recommend operational improvements as necessary
• Assist in on-site visits to train, educate, and assess all practice staff as needed.
• Super User for EMA and Advanced MD to include support of the following tasks:
• Periodically making sure all AMD product charge codes are in FSMD and vice versa
• Validating that admin access is appropriately limited
• Setting the correct time zone and email address for all EMA users
• Implementing the Kiosk functionality across all practices
• Implementing patient portal full functionality across all practices
• Training for new staff
• Retraining for existing staff
• Documenting and tracking issues and enhancement requests
• Requesting new provider/staff adds to systems
• Setting up portals EMA & AMD
• Setting up patient portal configuration for EMA
• Assisting Operations Director and the leadership team with any requests which may require research and follow up with practice staff.
• Responsible for running and analyzing analytical reports to support the operations team.
• Preparation of Monthly Operating Reports for all practices by monthly deadline
• Assisting with MIPS data gathering, monitoring and reporting.
• Preparation and distribution of Quarterly Analytics Reports
• Review and analysis of monthly quality audits for all practices.
• Other duties as assigned.

Education and/or Experience Requirements

• Bachelor\xe2\x80\x99s degree preferred. Management or supervisory experience preferred.
• Five years\xe2\x80\x99 experience in a medical office setting; preferably dermatology.

Knowledge, Skills and Abilities Requirements

• Minimum of three (3) years\xe2\x80\x99 experience in physician revenue cycle operations preferred.
• Experience collaborating with all levels of leadership within an organization
• Proven verbal, quantitative, financial, and interpersonal skills
• Demonstrable and effective communicator at all levels
• In-depth and up-to-date knowledge of medical practice revenue cycle operations.
• Ability to travel up to 75%
• Knowledge of the requirements of applicable regulatory and accreditation agencies
• Excellent human relations and communication skills.
• Must possess dependability and commitment to the company mission and vision.

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with the organization\'s policies and applicable laws.

ADA Compliance: The Company is committed to complying with the Americans with Disabilities Act. As part of this effort, reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of positions sought or held. If you would like to request an accommodation, please contact Human Resources.