Operations Coordinator Job in Forklift Systems

Operations Coordinator

Indianapolis, IN, US, United States

https://www.mncjobz.com/company/forklift-systems

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Job Description

Description:

As a vital member of our Lithium Lift team, you will serve as a primary contact for our valued customers, handling rental, parts, & service sales calls, managing shipments and receipts of parts, and overseeing the check-in & out processes for new and rental equipment. Your dedication to ensuring smooth operations and delivering exceptional customer service will be instrumental in our mission to redefine the forklift industry.

Responsibilities

Efficiently manage incoming rental, parts, & service sales calls. Handle shipping & receiving of parts with accuracy. Check-in & out new and rental equipment. Coordinate daily operations and ensure customer satisfaction. Support billing processes and oversee service technician functions. Communicate with customers for scheduling and address concerns. Ensure timely completion of tasks and adhere to company standards.

Requirements:
Proficiency in MS Word and Excel. Strong data entry and organizational skills. Excellent written and verbal communication. Minimum of 2 years in service, parts, operations, or related fields. Ability to multitask and adapt to changing priorities. * Passion for customer support and proactive problem-solving.

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