Marion County Juvenile Department is hiring for a Temporary relief on-call positions to cover front desk and clerical positions.

GENERAL STATEMENT OF DUTIES
Independently performs a variety of responsible administrative support activities to promote and maintain effective program services, according to established practice and procedures; performs related work as required.

SUPERVISION RECEIVED
Works under the general supervision of a higher level administrative or professional employee, who assigns work, sets goals and reviews work for accuracy, completeness and compliance with department and program policies and goals.

SUPERVISION EXERCISED
Supervision of other employees is not a responsibility of positions in this classification; however, may provide training and give instruction to volunteers, interns, and other office staff.
Typical Duties - Duties include, but are not limited to the following
Reception

• Receptionist who greets and directs clients and others in a courteous and professional manner, in person and on the phone; notifies appropriate staff of customer arrival or calls; assists the public in completing forms and applications.
• Answers all incoming phone calls on a multiple-line phone system; routes the call to the appropriate staff person, refers to the staff person\'s voice messaging, or takes a message; conveys basic information about department services.
• Ability to apply Department security policies. Aids in maintaining department security by checking visitor\xe2\x80\x99s identification before entry into secured areas. Keep security officers, deputies, and probation officers notified of security issues.
• Prepare outgoing mail and distribute incoming mail.

Program Support

• Maintains office calendars and schedules; schedules, organizes, and coordinates meetings; takes, prepares, and distributes meeting minutes.
• Effectively uses a variety of computer systems and software; enters data associated with department reports, client services, case assignment, service delivery, completion of services and, client histories; identifies and resolves simple hardware and software problems; process special reports (i.e. caseload reports, school reports). Assists probation staff in JJIS entry, including entry of decision points, and court notes.
• Monitors, gathers and documents information in accordance with program requirements; posts records and makes adjustments or corrections to records; compiles and maintains data for budgeting and billing purposes; processes transactions; computes or verifies data.
• Creates correspondence as well as computerized forms and reports. Proofreads text and corrects for grammar, clarity, punctuation, spelling, and format.
• Creates, retrieves from, and maintains complex and specialized filing systems; conducts file and record searches; indexes and cross indexes records; logs documents for public record; updates and purges files, cassettes, tapes or discs according to department guidelines.
• Collects restitution payments from Juvenile clients, records payments in JJIS, prepares probation deposit slip, enters information into Teller, and prepares and makes cash deposits.
• Other duties as assigned by your supervisor.

Requirements for the Position
EXPERIENCE AND TRAINING

• Graduation from high school, or equivalent; AND
• One year of general office experience; OR
• Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

SPECIAL REQUIREMENTS

• May be required to pass a Criminal Justice Information Services (CJIS) background check. Specific recruitment will identify positions.
• The finalist for this position will be required to pass a criminal history background check, however conviction of a crime may not necessarily disqualify an individual for this position.
• This position is represented by a union.
• This is a part-time relief/on-call temporary position, which is eligible for overtime.
• Typical Work Schedule: Varies depending upon department and program needs.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of modern office practices, procedures and techniques; arithmetic and general record keeping/bookkeeping practices; modern office equipment and machinery and their intended use; a variety of computer systems and software; and basic knowledge of English composition, spelling and grammar.

Skill and ability to types at an acceptable rate of speed; access and use various computer systems and software; accurately and effectively perform the various assigned tasks and duties following general procedure and program policies; meet and assist clients, staff, and the general public in a courteous, professional manner; understand and effectively follow oral and written instructions, communication, and procedures; apply newly assigned procedures and practices to specific work assignments; and provide backup to other positions as needed.

PHYSICAL REQUIREMENTS
Operates a motor vehicle; sits; stands; moves about the work area; reaches overhead; lifts up to 35 lbs.; carries items up to 10 lbs.; moves carts weighing up to 100 lbs.; pushes and pulls items weighing up to 5 lbs.; rapid-mental/hand/eye coordination; operates a keyboard; speaks clearly and audibly; reads a 12 pt. font; hears a normal speech level; distinguishes colors; exposure to heat, cold, humidity, wet areas; may have exposure to office chemicals such as toner for copiers and fax machines.