Job Description

Position: Office Associate
Department/Team: Operations
Reports to: Operations Manager
Titles Reporting to This Position: N/A Classification: Full-Time/Non-Exempt \xe2\x80\x93 Hybrid Work Schedule
Work Location: Sunset Park
Salary Range: $32-$35K + Full Benefits
Hiring Code: 98EE8
Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. Our vision to strengthen the workforce by serving as a bridge to economic opportunity for individuals in underserved communities is critical for economic recovery. Through our skills-based training, education, and direct job placement, we build upward economic mobility for out-of-school and unemployed youth and adults and provide the skills necessary to gain a competitive edge in the job market. Through our principles of accountability, confidence, and professionalism, we emphasize Values of Integrity-Respecting our commitments, personally and professionally, Excellence-Pushing one another to be our very best and Empowerment-Positive change begins with us. Our commitment to fostering and maintaining a work environment where diversity, equity, and inclusion are woven into our organizational DNA. Diversity & Racial Equity Mission Statement: We recognize that structural racism, discrimination, systems of power, and other forms of oppression, give privilege and access to resources, lead to inequities, and have contributed to persistent disparities. OBT is on an intentional journey to champion and operationalize the values of racial equity, diversity, and inclusion into our organization and the communities we serve. We strive to sustain a culture where all individuals can thrive and feel a sense of belonging, especially those whose voices and experiences have been historically marginalized. We commit our work to breaking oppressive barriers and serving as a bridge to sustainable economic opportunities that will build and strengthen an equitable workforce. Diversity, Equity, Inclusion, Accessibility & Belonging (DEIA&B) Statement: We value individual differences and the benefits diversity and inclusion bring to our organization. It enables us to effectively grow by developing respected representation in the communities OBT serves while giving back through our personal experiences and efforts thereby adding immediate value. We understand that diversity is not simply about people who represent the full spectrum or ethnicities, national origins, ages, sexual orientation, gender identity, beliefs, religions and faith, cultures, socio-economic backgrounds and levels of physical ability; it also involves our ability to being open-minded and creating balance within OBT as an organization. Within our diversified workforce, we see our differences as assets, not liabilities and intentionally prioritize methods to enhance our DEIA&B journey. OBT realizes that diversity is an important issue for our organization, but we also realize that it is not enough to hire people with the differences mentioned above. Everyone needs to feel like they are truly welcome, safe and free to be themselves in the workplace. We are establishing a sense of belonging and inclusion, so we can ensure that all employees, regardless of their background and experiences, are connected with equal opportunities and create a healthier, more successful future together.




Position Summary:


The Office Associate position requires a self-motivated, enthusiastic individual who can maintain an efficient and effective office environment, handle a fast-paced reception area, and provide administrative support to the department management team.




Essential Job Functions and Responsibilities:

• Support daily functioning at OBT locations.
• Assume all front desk duties including answering phones, routing calls, and taking messages.
• Meet and greet visitors and direct them to appropriate staff or office space.
• Maintain lobby, front desk area, and kitchen, keeping them clean and free of clutter.
• Coordinate use of space by visitors including use of desks, classrooms, and conference rooms.
• Ensure coverage of administrative needs including but not limited to tracking and reporting dailyattendance and assignment completion.
• Assist staff with administrative duties as requested, including scheduling, and setting up meetings,and maintaining shared calendars.
• Prepare and distribute incoming and outgoing mail including FedEx or UPS packages.
• Create letters, labels, and reports as requested.
• Copy, assemble and mail program materials.
• Monitor postage and Xerox machines to assure adequate supplies.
• Order water and office supplies and monitor inventory.
• Monitor kitchen supplies and purchase as needed.
• Perform all other appropriate duties assigned by supervisor.

Knowledge, Skills, and Abilities:

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  • Ability to complete assigned tasks and projects in a timely and efficient manner.
  • Ability to answer the telephone and greet visitors courteously and professionally.
  • Demonstrate a working knowledge of all OBT programs and the ability to communicate thisinformation effectively to the public.
  • Ability to maintain office supply inventory to ensure sufficient supplies are always available.
  • Bi-lingual English/Spanish required.
  • Maintaining a high degree of discretion when dealing with confidential information is a must.
  • Strong verbal and written communication skills
  • Has an independent work nature, needing minimal support and supervision; ability to multitask
  • Dependable

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  • Proactive and outgoing

Education and Experience/Training:

• A high school diploma or HSE required
• Proficiency in Microsoft Office Suite (MS Word, Excel, PowerPoint, Access) required.

Other Qualifications: These are the skills & attributes that all OBT employees need to meet the expectations of each other, our participants, and our partners.


Communicate with Clarity \xe2\x80\x93 Be clear, concise, and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. Work with Purpose \xe2\x80\x93 Exhibit a \xe2\x80\x9cWe Can\xe2\x80\x9d mindset. Results outweigh the effort. Everyone understands how their role contributes. Set aside personal objectives for team results. Drive to Decision \xe2\x80\x93 Cut the swirl with defined deadlines and decision points. We are guided by a commitment to and accountability for mission outcomes. Be clear on individual responsibility and decision authority. Own the Outcome \xe2\x80\x93 Defined milestones, commitments, and intended results. Demonstrate unwavering support for decisions. Assess your work in context; if you\xe2\x80\x99re unsure, ask. How to apply Please include a customized resume and cover letter with your application. Any applications without a cover letter will not be accepted.